Natalie Bruce Email
Cloud Assurance Manager @ Ellucian
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Natalie Bruce Location
- Cambridge, Cambridgeshire, United Kingdom
Natalie Bruce Work
- Cloud Assurance Manager @ (January 2020 - Present)
- Head Of Network Operations @ (August 2018 - December 2019)
- Support and Implementation Manager @ Scientia.Ltd (November 2016 - August 2018)
- Support Team Lead @ Scientia Ltd (July 2014 - November 2016)
- Technical Support Engineer @ Scientia Ltd (February 2014 - July 2014)
- Incident Coordinator @ Scientia Ltd (October 2013 - February 2014)
- Service Desk Agent @ Scientia Ltd (June 2012 - October 2013)
Natalie Bruce Skills
- Leadership
- Customer Relationship Management Crm
- Incident Closure
- Customer Relations
- Investigation And Diagnosis
- Classification And Initial Support
- Classification
- Multi Tasking Capabilities
- Incident Detection And Recording
- Service Desk
- ITIL
- Categorisation
- Delegation
- Multi Tasking
- Networking
- Escalation
- Microsoft SQL Server
- Troubleshooting
- Business Analysis
- Identification
- Strategic Planning
- Prioritisation
- Microsoft Excel
- Effective Communication
- Change Management
- Training
- Customer Service
- Sla
- Enterprise Software
- Technical Support
- SQL
- Teamwork
- Management
- Service Improvement
- Service Level Agreements Sla
- Pre Sales
- Investigation
- Service Delivery
- Cloud Computing
- Incident Detection
- Problem Management
- IT Service Management
- Resolution And Recovery
- Customer Relationship Management
- Service Level Agreements
Natalie Bruce Summary
- Natalie Bruce, based in Cambridge, Cambridgeshire, United Kingdom, is currently a Cloud Assurance Manager at Ellucian. Natalie Bruce brings experience from previous roles at Magdalene, Scientia.Ltd and Scientia Ltd. With a robust skill set that includes Leadership, Customer Relationship Management Crm, Incident Closure, Customer Relations, Investigation And Diagnosis and more. Natalie Bruce has 1 emails on RocketReach.
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