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Nasser Gabal Location
Cairo, EG
Nasser Gabal Work
Call Center Manager @ (May 2021 - Present)
Back Office Manager @ (May 2019 - May 2021)
Call Center operation Manager @ (June 2018 - June 2019)
Customer Service Manager @ (February 2017 - February 2018)
Customer Care Manager @ Sky Telecom Group (August 2016 - February 2017)
Call Center Manager @ (July 2013 - August 2016)
Call Center Operation Senior Supervisor @ (July 2008 - June 2013)
Call Center Operation Team Leader @ (August 2005 - July 2008)
Nasser Gabal Education
Cairo University
Bachelor’s Degree (Archeology)
1999-2003
Nasser Gabal Skills
Team Leadership
Project Planning
Teamwork
Microsoft Excel
Cisco Technologies
Business Analysis
Strategic Planning
CRM
Windows
Training
Customer Satisfaction
Telecommunications
Contact Centers
Workforce Management
Team Management
Teaching
Analysis
PowerPoint
Outlook
Customer Experience
Time Management
Human Resources
Troubleshooting
Negotiation
Seibel
Coaching
Analytical Skills
Forecasting
Project Management
Customer Retention
Outsourcing
Employee Training
Report Writing
Customer Service
Account Management
Call Centers
Research
Leadership
Microsoft Office
Interviews
Team Building
Operations Management
Public Speaking
Management
Performance Management
Microsoft Word
English
Recruiting
BPO
Photoshop
Nasser Gabal Summary
Nasser Gabal, based in Cairo, EG, is currently a Call Center Manager at BAVARIA Egypt S.A.E.. Nasser Gabal brings experience from previous roles at Wssel, Deals Catalyst, Vezeeta.com and Sky Telecom Group. Nasser Gabal holds a 1999 - 2003 Bachelor’s Degree in Archeology @ Cairo University. With a robust skill set that includes Team Leadership, Project Planning, Teamwork, Microsoft Excel, Cisco Technologies and more. Nasser Gabal has 1 emails and 4 mobile phone numbers on RocketReach.
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