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Nasser Gabal Location
Cairo, EG
Nasser Gabal Work
2021 -now Call Center Manager @
2019 -2021 Back Office Manager @
2018 -2019 Call Center operation Manager @
2017 -2018 Customer Service Manager @
2016 -2017 Customer Care Manager @ Sky Telecom Group
2013 -2016 Call Center Manager @
2008 -2013 Call Center Operation Senior Supervisor @
2005 -2008 Call Center Operation Team Leader @
Nasser Gabal Education
Cairo University
Bachelor’s Degree (Archeology)
1999-2003
Nasser Gabal Skills
Team Leadership
Project Planning
Teamwork
Microsoft Excel
Cisco Technologies
Business Analysis
Strategic Planning
CRM
Windows
Training
Customer Satisfaction
Telecommunications
Contact Centers
Workforce Management
Team Management
Teaching
Analysis
PowerPoint
Outlook
Customer Experience
Time Management
Human Resources
Troubleshooting
Negotiation
Seibel
Coaching
Analytical Skills
Forecasting
Project Management
Customer Retention
Outsourcing
Employee Training
Report Writing
Customer Service
Account Management
Call Centers
Research
Leadership
Microsoft Office
Interviews
Team Building
Operations Management
Public Speaking
Management
Performance Management
Microsoft Word
English
Recruiting
BPO
Photoshop
Nasser Gabal Summary
Nasser Gabal, based in Cairo, EG, is currently a Call Center Manager at BAVARIA Egypt S.A.E.. Nasser Gabal brings experience from previous roles at Wssel, Deals Catalyst, Vezeeta.com and Sky Telecom Group. Nasser Gabal holds a 1999 - 2003 Bachelor’s Degree in Archeology @ Cairo University. With a robust skill set that includes Team Leadership, Project Planning, Teamwork, Microsoft Excel, Cisco Technologies and more. Nasser Gabal has 1 emails and 4 mobile phone numbers on RocketReach.
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