Nancy Williams Email & Phone Number
Director, Customer Care @ AEP Energy
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Nancy Williams Location
- Chicago, IL, US
Nancy Williams Work
- 2012 -now Director, Customer Care @
- 2011 -2012 Manager, Sales Support @
- 2009 -2011 US Account Management @ EnTech USB Ltd
- 2008 -2009 Business Management Consultant @ NMWW
- 2003 -2008 Account Management: Customer Interest Leader @
- 2003 -2007 Manager Customer Service and Communications @ PES - Peoples Energy Services
- 2000 -2002 Director, Customer Retention @
- 1998 -2000 Senior Manager, National Accounts @
- 1989 -1998 Manager @ MFS
Nancy Williams Education
- HWCC
(Social Science)
Nancy Williams Skills
- Volunteer Management
- Volunteer Training
- Volunteer Leadership
- Account Management
- Customer Relations
- Customer Service
- Coaching
- Customer Satisfaction
- Interviewing
- Employee Management
- Vendor Management
- Vendor Relations
- Customer Retention
- Customer Focus
- Service Operations
- Leading People
- Program Facilitation
- Employee Engagement
- Change Management
- People Management
- Customer Oriented
- Leadership
- Management
- Cross-functional Team Leadership
- Strategy
- Team Building
- Process Improvement
- Telecommunications
- Operations Management
- Interviews
- Business Planning
- Project Management
- Training
- Leadership Development
- Business Development
- Volunteering
- Strategic Planning
- Time Management
- Contract Negotiation
- Team Leadership
- Performance Management
- Human Resources
- Program Management
- Teamwork
- Analysis
- Forecasting
- CRM
- Budgets
- Start-ups
- Sales
- Customer Contact
- Planning
- Infrastructure
- Data Services
- Customer Management
- Cross Functional Team Leadership
- Facilitation
- Customer Support
- Regulatory Compliance
- Keys
- Performance Measurement
- Structures
- Global Platform
- Profit
- Brochures
- Utilization
- Procedural Development
- Employee Training
- Business Management
- Scheduling
- Reporting
- Provisioning
- Cross Functional Team
- Retail
- Accountability
- Long Distance
- Communication
- Icc
- Energy
- Customer Relationship Management
- Sales Management
- Presentation
- Operations
- Matrix Management
- WebEx
- Constant Contact
- New Hires
- Marketing
- Customer Loyalty
- Phone Coverage
- Training Programs
- Service Levels
- Vendor Relationship Management
- Presentations
- External Agencies
- Business Units
- Marketing Materials
- Independent Contractors
- Resources
- Start Ups
- Reviews
- Commission
- Microsoft Dynamics
- Profiles
- Relationship Building
- Mass Market
- Flyers
- Summit
Nancy Williams Summary
- Nancy Williams, based in Chicago, IL, US, is currently a Director, Customer Care at AEP Energy. Nancy Williams brings experience from previous roles at AEP Energy, EnTech USB Ltd, NMWW and Integrys Energy Services. Nancy Williams holds a HWCC. With a robust skill set that includes Volunteer Management, Volunteer Training, Volunteer Leadership, Account Management, Customer Relations and more. Nancy Williams has 4 mobile phone numbers on RocketReach.
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