Nancy Merrill Email & Phone Number
Arbitrator @ FINRA (Financial Industry Regulatory Authority)
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Nancy Merrill Location
- Denver, CO, US
Nancy Merrill Work
- 2023 -now Arbitrator @
- 2020 -now Legal Consultant: GIbson Arnold's "Distinguished Legal Advisor" Program; Negotiation Coach; Speaker @
- 1999 -2020 VP and Chief Counsel, Global Operations at TTEC Holdings @ TTEC, formerly TeleTech Holdings
- 1996 -1999 Senior Legal Counsel @ EDS/Neodata
- 1991 -1996 Of Counsel @ Watson, Nathan & Bremer
Nancy Merrill Education
- Harvard Law School Executive Education
Certificate in Negotiation and Leadership (Harvard Law School)
2020-2020 - University of Denver - Sturm College of Law
JD
1980-1982 - University of Colorado at Boulder
BA
1973-1979 - Bennington College
(French; Theatre)
1976-1977
Nancy Merrill Skills
- Outsourcing
- Workforce Management
- BPO
- Mergers
- Call Center
- Customer Satisfaction
- Call Centers
- Inbound Marketing
- Change Management
- Business Analysis
- Vendor Management
- Process Improvement
- Contact Centers
- Performance Management
- Business Process Improvement
- Service Delivery
- Operations Management
- Sla
- SaaS
- Professional Services
- Customer Experience
- Offshoring
- Telecommunications
- Management
- Executive Management
- Leadership
- Strategy
- Cross-functional Team Leadership
- Intellectual Property
- CRM
- Contract Negotiation
- Outsourcing Management
- Team Management
- Cross Functional Team
- Operations
- Business Process
- Cross Functional Team Leadership
Nancy Merrill Summary
- Nancy Merrill, based in Denver, CO, US, is currently a Arbitrator at FINRA. Nancy Merrill brings experience from previous roles at Gibson Arnold & Associates, TTEC, formerly TeleTech Holdings, EDS/Neodata and Watson, Nathan & Bremer. Nancy Merrill holds a 2020 - 2020 Certificate in Negotiation and Leadership in Harvard Law School @ Harvard Law School Executive Education. With a robust skill set that includes Outsourcing, Workforce Management, BPO, Mergers, Call Center and more. Nancy Merrill has 4 emails and 4 mobile phone numbers on RocketReach.
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