Nancy McMahon Email & Phone Number
Contact Center Director, Group Insurance @ Prudential Financial
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Nancy McMahon Location
- United States
Nancy McMahon Work
- 2010 -now Contact Center Director, Group Insurance @
- 2008 -2010 Customer Service Manager - First Impressions Team @ Prudential Insurance
- 2004 -2008 Manager II, Enrollment Coding Division @
- 2001 -2004 Manager I, Telephonic Claim Submissions @
Nancy McMahon Education
- RRF Consulting Group
(Graduate of Managing Business and Operations Course)
2018-2018 - Women's Unlimited Leadership Program Graduate
Management (Management)
2015-2016 - Merrimack College
Bachelor of Science (BS) (Accounting)
Nancy McMahon Skills
- Customer Service
- Customer Satisfaction
- Financial Services
- Coaching
- Process Improvement
- Claim
- Vendor Management
- Customer Retention
- Team Building
- PowerPoint
- Insurance
- Lotus Notes
- Leadership Development
- Claims Management
- Call Centers
- Negotiation
- Outsourcing
- Public Speaking
- SDLC
- Quality Assurance
- Workforce Management
- Life Insurance
- Human Resources
- Workshop Facilitation
- Customer Experience
- Training
- Software Documentation
- Employee Benefits
- Employee Relations
- Six Sigma
- Business Strategy
- Recruiting
- Team Management
- Call Center
- Budgets
- Business Process
- Team Leadership
- Business Analysis
- Data Analysis
- Microsoft Office
- Underwriting
- Product Development
- Staff Development
- Change Management
- Talent Management
- Management
- Microsoft Excel
- Leadership
- Health Insurance
- Program Management
Nancy McMahon Summary
- Nancy McMahon, based in United States, is currently a Contact Center Director, Group Insurance at Prudential. Nancy McMahon brings experience from previous roles at Prudential Insurance and Unum. Nancy McMahon holds a 2018 - 2018 RRF Consulting Group. With a robust skill set that includes Customer Service, Customer Satisfaction, Financial Services, Coaching, Process Improvement and more. Nancy McMahon has 3 emails and 2 mobile phone numbers on RocketReach.
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