Nancy Flagg Email & Phone Number
Customer Service Specialist @ JOH
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Nancy Flagg Location
- Billerica, MA, US
Nancy Flagg Work
- Customer Service Specialist @ (December 2025 - Present)
- Service Delivery Manager @ (January 2020 - November 2025)
- Service Delivery Manager @ PlumChoice (acquired by SquareTrade) (April 2016 - January 2020)
- Customer Care Supervisor @ (May 2006 - April 2016)
Nancy Flagg Education
- Bryant University
Bachelor of Business Administration (BBA) (Business/Corporate Communications)
Nancy Flagg Skills
- Stressful Situations
- Resolving Issues
- Phone Etiquette
- Order Processing
- Order Management
- Written Communication
- Organization Skills
- Computer Literacy
- Communication
- Customer Service
- Call Centers
- Customer Experience
- Customer Retention
- Troubleshooting
- Help Desk Support
- Customer Satisfaction
- Escalation
- Process Improvement
- Microsoft Office
- Team Building
- Service Level Management
- Workforce Management
- Technical Support
- Networking
- Telecommunications
- Account Management
- Cross-functional Team Leadership
- Service Delivery
- Leadership
- Salesforce.com
- Workday
- Business Process Improvement
- Contact Centers
- Conflict Resolution
- Microsoft Excel
- Customer Relationship Management (CRM)
- Team Leadership
- Case Management
- Customer Relationship Management Crm
- Cross Functional Team
- Cross Functional Team Leadership
- Customer Relationship Management
Nancy Flagg Summary
- Nancy Flagg, based in Billerica, MA, US, is currently a Customer Service Specialist at JOH. Nancy Flagg brings experience from previous roles at SquareTrade, PlumChoice (acquired by SquareTrade) and PlumChoice. Nancy Flagg holds a Bachelor of Business Administration (BBA) in Business/Corporate Communications @ Bryant University. With a robust skill set that includes Stressful Situations, Resolving Issues, Phone Etiquette, Order Processing, Order Management and more. Nancy Flagg has 1 emails and 3 mobile phone numbers on RocketReach.
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