Muhammad Arshad Email & Phone Number
Group Commercial Officer @ Digicel Group (Past)
5 free lookup(s).
Muhammad Arshad Location
- Roseville, CA, US
Muhammad Arshad Work
- 2018 - 2019 Group Commercial Officer @
- 2015 - 2018 Vice President Sales Operations and Consumer Service Delivery @
- 2014 - 2015 Head of Customer Care @
- 2006 - 2014 Head of Customer Care @
- 2004 - 2006 Director Quality Assurance and Customer Retention @
- 1996 - 2004 National Manager Customer Operation @
- 2003 - 2003 Project Manager Call Center @ mobitel tanzania
Muhammad Arshad Education
- INSEAD
Transition To General Management
2012 - 2012 - Institute of Business Administration, University of the Punjab, Pakistan
MBA (Business, Management, Marketing, and specialization in Finance)
1994 - 1996
Muhammad Arshad Skills
- CRM
- Call Centers
- Management
- Customer Satisfaction
- Strategy
- Operations Management
- Business Development
- Leadership
- Customer Retention
- Training
- Program Management
- Project Management
- Project Planning
- Business Planning
- Business Intelligence
- Quality Assurance
- Customer Service
- Data Analysis
- Segmentation
- Telecommunications
- Team Management
- Team Leadership
- Analysis
- Customer Experience
- Product Marketing
- Customer Relationship Management Crm
- Call Center
- Networking
- Forecasting
- Business Analysis
- Market Research
- Negotiation
- Competitive Analysis
- Process Improvement
- Direct Sales
- Contact Centers
- Customer Lifecycle Management
- Cross Functional Team Leadership
- Change Management
- Product Management
- Business Process Improvement
- Business Strategy
- Analytical Skills
- Outsourcing
- Mobile Devices
- Performance Management
- Customer Relationship Management
Muhammad Arshad Summary
- Muhammad Arshad, based in Roseville, CA, US, was previously a Group Commercial Officer at Digicel Group. Muhammad Arshad brings experience from previous roles at Etisalat UAE, Mobilink, Banglalink- A VimpelCom Subsidiary and Mobilink- A VimpelCom subsidiary. Muhammad Arshad holds a 2012 - 2012 Transition To General Management @ INSEAD. With a robust skill set that includes CRM, Call Centers, Management, Customer Satisfaction, Strategy and more. Muhammad Arshad has 1 emails and 1 mobile phone numbers on RocketReach.
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