2018 -now Analyst - Incident and Problem management @
2013 -2018 Service Desk Analyst @
2013 -2013 Techical Analyst @ ASI Technologies Inc.
2011 -2013 Manager - IT Assurance (Performance and Internal Control) @
2008 -2011 Managar - IT Service Desk and End User Services @
2005 -2008 Manager - IT Operations (Infrastructure and Systems Support) @
2000 -2005 IT System Administrator @
1996 -2000 IT Heldesk ( Technical Support) @ CresSoft Inc.
Muhammad Amjad Education
University of Toronto
Operational Risks and Internal Controls (Information Technology)
2014-2014
Preston University
Master (Computer Sciences)
1998-2000
Government College University, Lahore
PGD (Computer Science)
1998-1999
University of the Punjab, Lahore
Bachelor of Commerce (B.Com.) (Commerce)
1992-1996
Muhammad Amjad Skills
IT Service Management
Microsoft Certified Professional
ITIL
Data Center
IT Management
IT Strategy
Telecommunications
Network Administration
Service Delivery
Project Management
Process Improvement
ERP
Management
Enterprise Architecture
System Administration
Governance
IT Operations
Project Planning
Infrastructure
Cisco Technologies
Network Security
Servers
Program Management
COBIT
Internal Controls
Internal Audit
Risk Assessment
Desktop Application Support
Policy Review
Complaince
Disaster Recovery
Strategy
Switches
Team Management
Integration
CRM
Solution Architecture
Operations Management
Solaris
Vendor Management
SDLC
System Deployment
Networking
Active Directory
Microsoft SQL Server
Microsoft CRM
Microsoft Office Sharepoint Server
.NET
DotNetNuke
Incident Management
Muhammad Amjad Summary
Muhammad Amjad, based in Toronto, ON, CA, is currently a Analyst - Incident and Problem management at Children's Aid Society of Toronto. Muhammad Amjad brings experience from previous roles at Children's Aid Society of Toronto, ASI Technologies Inc. and Etisalat. Muhammad Amjad holds a 2014 - 2014 Operational Risks and Internal Controls in Information Technology @ University of Toronto. With a robust skill set that includes IT Service Management, Microsoft Certified Professional, ITIL, Data Center, IT Management and more. Muhammad Amjad has 2 emails on RocketReach.
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