Mplus Türkiye Technology Stack

AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.

GIS software for creating maps, conducting spatial analysis and sharing intelligent visualizations.

ASP.net is an open source framework for building web applications and services with .NET and C#.

C# is a general-purpose, multi-paradigm programming language encompassing strong typing, lexically scoped, imperative, declarative, functional, generic, object-oriented (class-based), and component-oriented programming disciplines.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.

Lightbox is a script used to overlay images on the current page. It's a snap to setup and works on all modern browsers.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya Gateways are the cabinets that hold Avaya cards to allow for traditional dial tone (POTs, DID trunks, T1, BRI, etc) and traditional endpoints like analog extensions and digital extension.

Avaya IVR used to automate direct inbound traffic and using scripting to route calls accordingly

WebRTC is an API definition drafted by the W3C that supports browser-to-browser applications for voice calling, video chat and more.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.

Genesys Inbound helps in real-time monitoring of key voice interaction data, including the number of interactions in a queue, average wait times, SLA adherence and staff activities.

Genesys Outbound provides an innovative and tightly integrated outbound dialing solution that maximizes agent utilization and reduces call abandonments, enabling you to efficiently connect live contacts with contact center agents to improve campaign results.

Interactive Intelligence is a global leader of cloud services for customer engagement, communications and collaboration designed to help businesses worldwide improve service, increase productivity and reduce costs.

LiveChat is to Loved worldwide Used by over 24,000 companies delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars.

Cadence Design Systems is a provider of system design enablement solutions that are used for designing of electronics systems, integrated circuits, and electronic devices.

Oracle Designer is a Computer-Aided Software Engineering (CASE) technology for modeling, designing and generating applications that are based on Oracle products

Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.

Juniper helps design, develop, and sells network products and services worldwide.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Facebook Business gives the latest news, advertising tips, best practices and case studies to meet the business goals.

Instagram is a photgraph & video sharing social networking service for people to easily connect and share with family and friends online.

LinkedIn Login is an​ authentication solution that lets users sign in with their professional identity.

Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".

Intel's innovation in cloud computing, data center, Internet of Things, and PC solutions is powering the smart and connected digital world we live in.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

NetApp offers hybrid cloud data services that simplify management of applications and data across cloud and on-premises environments to accelerate digital transformation.

Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

SAP Afaria is a mobile device management software product. It helps large organizations connect mobile devices such as smartphones and tablet computers to the company network, and to simplify the information technology tasks associated with buying, deploying, securing and maintaining such devices

Symantec provides cybersecurity software and services.

Symantec Data Loss Prevention (DLP) solution discovers, monitors, and protects sensitive data wherever it goes – across cloud apps, endpoints, networks and data centers.

Microsoft Visio is a diagramming, process modeling & data visualization solution which enables communication of complex information through data-linked diagrams.

Oracle PL/SQL is a procedural language designed an extension to Structured Query Language (SQL).

QlikView is a business discovery platform which delivers self-service BI and insights by providing teams with the tools to build guided analytics applications.

SAP ECC R/3 is an on-premises enterprise resource planning and business management software. It helps unite all the key business functions such as finance, human resources, customer relationship management, supply chain or procurement.

SAP ERP Central Component (SAP ECC) is an on-premises enterprise resource planning (ERP) system.

SAP Financial Supply Chain Management the company offers SAP NetWeaver platform and enterprise service-oriented architecture, SAP xApps composite applications, and SAP solutions for radio frequency identification.

SAP S/4HANA is the digital core that connects your enterprise with people, business networks, the internet of things, big data, and more.

Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer service.