2024 -
2025 Social Media Manager and Customer service @
2022 -
2023 Customer Service Supervisor @
2018 -
2022 Head Of Customer Service @
2017 -
2017 Social Media And Customer Service Team Leader @ ASWAQ.com™
2017 -
2017 Call Center and operation Supervisor @
2015 -
2017 Call Center Team Leader @
2011 -
2014 Call Center And Online Services Manger @
2010 -
2011 Customer Service @
2005 -
2009 Customer Service @
Mosab Daoud Education
Luminus Technical University College 2006
-
2009
Al-Quds college 2006
-
2009
Al Quds College
null
Mosab Daoud Skills
operations
Leadership
Customer Experience
Team Building
SAP
Call Center
Soft Skills
Digital Media Services
Avaya
Customer Retention
Data Analysis
Customer Satisfaction
Telecommunications
Market Research
Business Development
English
Vendor Management
Team Management
Team Leadership
System Administration
Process Improvement
Software Documentation
Strategic Planning
Quality Assurance
Strategy
Outlook
Microsoft Office
Operations Management
Contact Centers
Microsoft Excel
Employee Relations
Training
Time Management
Employee Training
Customer Service
Project Planning
Business Strategy
Teamwork
Coaching
Inventory Management
Outsourcing
Marketing Strategy
Call Centers
Avaya Communication Manager
Key Performance Indicators
Recruiting
CRM
Performance Management
Mosab Daoud Summary
Mosab Daoud, based in Riyadh, SA, is currently a Program Manager at e&. Mosab Daoud brings experience from previous roles at HuaweiMobileksa, DHL Express, DADA GROUP and ASWAQ.com™. Mosab Daoud holds a 2006 - 2009 Luminus Technical University College. With a robust skill set that includes operations, Leadership, Customer Experience, Team Building, SAP and more. Mosab Daoud has 2 emails and 2 mobile phone numbers on RocketReach.
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