Monique Epps's Location
Cincinnati, OH, US
Monique Epps's Work
- Director-Contact Center Operations @ Engineering Excellence
- Call Center Manager @ Clear Channel Critical Mass Media
- Call Center Manager @ Elrick & Lavidge Marketing Research
Monique Epps's Skills
- Process Improvement
- Customer Satisfaction
- Call Centers
- Supervisory Skills
- Account Management
- Training
- Customer Service
- Strategic Planning
- Leadership
- Microsoft Office
Monique Epps's Summary
Monique Epps, based in Cincinnati, OH, US, is currently a Director-Contact Center Operations at Engineering Excellence, bringing experience from previous roles at Clear Channel Critical Mass Media and Elrick & Lavidge Marketing Research. With a robust skill set that includes Process Improvement, Customer Satisfaction, Call Centers, Supervisory Skills, Account Management and more, Monique Epps contributes valuable insights to the industry. Monique Epps has 1 email on RocketReach.
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Stacey Heckel
Senior Director Marketing and Business Development at Engineering Excellence
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