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Monette Pepito Location
Santa Maria, PH
Monette Pepito Work
Team Lead @ (October 2022 - Present)
Client Support Representative @ (March 2019 - October 2022)
Amazon Virtual Assistant @ Ezion Global Inc. (May 2019 - December 2020)
Customer Contact Representative @ (October 2010 - February 2019)
Monette Pepito Education
Polytechnic University of the Philippines
Monette Pepito Skills
Administrative Assistance
Amazon Seller Central
Attention to Detail
Brand Awareness
Canva
Chat
Client Issue Resolution
Coaching
Coaching & Mentoring
Communication
Conflict Management
Consultative Selling
Coupon Management
Cross-functional Collaborations
Customer Retention
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Support
Data Entry
Data Management
E-Commerce
Email
Email Management
Escalations Management
FBA
Google Sheets
High Level Of Accuracy
Image Editing
Influencer Marketing
Influencer Outreach
Inventory Management
Keyword Research
Leadership
Management
Objection Handling (Sales)
Online Research
Online Support
Operations Process Improvement
Operations Support
People Management
Performance Analysis
Problem Solving
Product Listing
Product Reviews
Quality Assurance
Schedule Planning
Skilled Multi-tasker
Slack
Team Management
Teamwork
Technical Support
Telephone Support
Time Management
Training and Development (HR)
Trello
Troubleshooting
Virtual Assistance
Workforce Development
Training Delivery
Communication Training
Teaching English as a Second Language
English
Training
Editing
Public Relations
Teaching
ESL
Project Management
Healthcare
English as a Second Language Esl
English as a Second Language
Monette Pepito Summary
Monette Pepito, based in Santa Maria, PH, is currently a Team Lead at iCapture (now part of Cvent). Monette Pepito brings experience from previous roles at iCapture (now part of Cvent), Ezion Global Inc. and HSBC. Monette Pepito holds a Polytechnic University of the Philippines. With a robust skill set that includes Administrative Assistance, Amazon Seller Central, Attention to Detail, Brand Awareness, Canva and more.
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