Mona Lee Email
Senior Business Process Manager @ NovogeneAIT
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Mona Lee Location
- Singapore
Mona Lee Work
- 2019 -now Senior Business Process Manager @
- 2017 -2019 Service Operations Manager @
- 2014 -2017 Regional Business Excellence and Project Lead @
- 2010 -2014 Regional Business Excellence @
- 1999 -2008 Business Process Analyst – Customer Relation @
Mona Lee Education
- Curtin University of Technology
Bachelor’s Degree (Bachelor of Commerce - Double major in Sales and Marketing)
1997-1998
Mona Lee Skills
- Continuous Improvement
- Net Promoter Score
- Customer Experience
- Customer Service Management
- Experienced Business Analyst
- Business Process Analysis
- Order Fulfillment
- Customer Surveys
- Lean Thinking
- Project Management
- Business Process Integration
- Customer Service
- Key Performance Indicators
- Training Delivery
- Presentation Skills
- Analytical Skills
- Cross-functional Coordination
- Process Enhancement
- Oracle
- Microsoft Excel
- JD Edwards
- E1
- SAP ERP
- Siebel
- Cognos
- EDW
- Hyperion
- Multi-national Experience
- Root Cause Problem Solving
- Decision-Making
- Microsoft Office
- Business Development
- Business Analysis
- Strategy
- Sales Management
- Sales
- Cross Functional Coordination
- Multi National Experience
- Decision Making
Mona Lee Summary
- Mona Lee, based in Singapore, is currently a Senior Business Process Manager at NovogeneAIT Genomics Singapore. Mona Lee brings experience from previous roles at Thermo Fisher Scientific, Life Technologies and Agilent Technologies. Mona Lee holds a 1997 - 1998 Bachelor’s Degree in Bachelor of Commerce - Double major in Sales and Marketing @ Curtin University of Technology. With a robust skill set that includes Continuous Improvement, Net Promoter Score, Customer Experience, Customer Service Management, Experienced Business Analyst and more. Mona Lee has 1 emails on RocketReach.
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