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Mona Lee Location
Los Angeles, CA, US
Mona Lee Work
Support Team Lead, Trust and Safety @ (June 2021 - Present)
Support Team Lead, Consumer Support @ (February 2020 - June 2021)
Quality Assurance Program Lead @ (June 2019 - November 2019)
Product Specialist @ (June 2018 - June 2019)
Technical Support Specialist @ (May 2018 - June 2019)
Program Operations, Volunteer Programs @ (July 2017 - February 2018)
Undergraduate Research Assistant @ Gopnik Cognitive Development Laboratory (June 2016 - May 2017)
Undergraduate Research Assistant @ Computation of Language Laboratory (May 2015 - August 2015)
Mona Lee Education
University of California, Berkeley
Bachelor of Arts - BA
2013-2017
Københavns Universitet 2016-2016
Mona Lee Skills
Problem Solving
Chatbots
Technical Understanding
Communication
Customer Support
Leadership
Microsoft Office
Public Speaking
Data Analysis
Project Management
Product Management
Photoshop
Python
Management
Customer Service
Organization Skills
Team Leadership
Teaching
Product Documentation
Cross-functional Communication
Budget Monitoring
Social Media
Event Planning
Cash Register
Inventory
Social Networking
Cross Functional Communication
Editing
Invoicing
Billing Systems
Mona Lee Summary
Mona Lee, based in Los Angeles, CA, US, is currently a Support Team Lead, Trust and Safety at Plaid. Mona Lee brings experience from previous roles at Plaid and Clever Inc.. Mona Lee holds a 2013 - 2017 Bachelor of Arts - BA @ University of California, Berkeley. With a robust skill set that includes Problem Solving, Chatbots, Technical Understanding, Communication, Customer Support and more. Mona Lee has 1 emails and 2 mobile phone numbers on RocketReach.
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