Mohan Sm Email
Country Head
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Mohan Sm Location
- Hyderabad, IN
Mohan Sm Work
- Country Head @ TTEC Rwanda (September 2024 - Present)
- Consultant, Advisor and Mentor @ IT/ITES/Manufacturing (November 2023 - January 2025)
- Chief Operating Officer @ (February 2023 - December 2023)
- Sr.Vice President-Strategy and Planning @ (November 2022 - February 2023)
- Chief Operating Officer @ (September 2021 - June 2022)
- Managing Director @ (October 2017 - September 2021)
- Senior Vice President and Country Head - Philippines @ (July 2015 - September 2017)
- Senior Vice President and Country Head - Philippines @ (July 2012 - September 2017)
- Senior Vice President - Operations @ (July 2012 - July 2015)
- Vice President @ (July 2008 - July 2012)
- General Manager - Ops @ ICICI OneSource (January 2006 - January 2008)
- General Manager - Ops @ Transworks Information Services Ltd (January 2003 - January 2006)
Mohan Sm Education
- RV College of Engineering
Mohan Sm Skills
- Service Delivery Management
- Banking
- P&L Responsibility
- Negotiation
- BPO
- Outsourcing
- Process Excellence
- P&L Management
- Call Centers
- Program Management
- Vendor Management
- Offshoring
- Transition Management
- Management
- Service Delivery
- Operations Management
- MIS
- Business Process Improvement
- BFSI
- Strategy
- Sla
- Team Management
- Business Transformation
- Business Process
- Leadership
- Microsoft Excel
- Process Improvement
- Business Strategy
Mohan Sm Summary
- Mohan Sm, based in Hyderabad, IN, is currently a Country Head at TTEC Rwanda. Mohan Sm brings experience from previous roles at IT/ITES/Manufacturing, SQUARE BPO SERVICES PRIVATE LIMITED and CCI KENYA. Mohan Sm holds a RV College of Engineering. With a robust skill set that includes Service Delivery Management, Banking, P&L Responsibility, Negotiation, BPO and more. Mohan Sm has 1 emails on RocketReach.
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