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Mohammed Kalam Location
Pune, MH, IN
Mohammed Kalam Work
Suppot Expert @ (July 2026 - Present)
Senior Support Consultant @ (September 2022 - Present)
Specialist, IT Support @ (April 2021 - August 2022)
Professional @ (January 2019 - March 2021)
Project Engineer @ (September 2017 - January 2019)
Senior Associate @ (August 2015 - August 2017)
Associate @ (December 2014 - July 2015)
Mohammed Kalam Education
IERCEM Istitue of Information Technology
B.Tech (Electronics and Communication Engineering)
2010-2014
Mohammed Kalam Skills
ITIL Certified
Server Monitoring
monitoring tool
client 360
Proactive Monitoring
System Monitoring
Analytical Skills
ITIL Process
Reporting
Regression Testing
Tricentis Tosca
Automation Anywhere
Root Cause Analysis
Employee Training
Process Improvement
python
Production Support
ServiceNow
BMC Remedy Ticketing System
Incident Management
Change Management
Problem Management
PL/SQL
Application Support
Customer Support
Customer Satisfaction
Customer-focused Service
Customer Service Representatives
Python (Programming Language)
MySQL
Microsoft Azure
Java
C
ITIL
Microsoft Power BI
Customer Service
Mohammed Kalam Summary
Mohammed Kalam, based in Pune, MH, IN, is currently a Suppot Expert at Quorum Software. Mohammed Kalam brings experience from previous roles at Quorum Software, Fiserv and Wipro Technologies. Mohammed Kalam holds a 2010 - 2014 B.Tech in Electronics and Communication Engineering @ IERCEM Istitue of Information Technology. With a robust skill set that includes ITIL Certified, Server Monitoring, monitoring tool, client 360, Proactive Monitoring and more. Mohammed Kalam has 1 mobile phone numbers on RocketReach.
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