Mohammed Aaqil Email & Phone Number
Manager - Crisis and Major Incidents @ ABB
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Mohammed Aaqil Location
- Bengaluru, KA, IN
Mohammed Aaqil Work
- 2025 - now Manager - Crisis and Major Incidents @
- 2023 - 2025 Global D2C Manager (Crisis Response, Incident, Problem, Service Desk and Expert Desk) @
- 2021 - 2023 Global IS Lead for Incident Mgmt and Service Desk Function @
- 2019 - 2021 Project Manager, Program Management Office - Strategic Programs @
- 2018 - 2019 Consulting Manager @
- 2015 - 2018 Senior Consultant @
- 2014 - 2015 Service Availability Manager @
- 2011 - 2014 Specialist - Service Management @
- 2010 - 2011 Service Desk Manager @
- 2009 - 2010 Team Manager - Global Support Centre @
- 2007 - 2009 Helpdesk Engineer @
Mohammed Aaqil Education
- Indian Institute of Management, Calcutta
Executive MBA (Business Administration and Management, General)
2021 - 2022 - Biju Patnaik University of Technology( BPUT)
B.Tech (Mechanical Engg.)
2001 - 2005 - Christ College, Cuttack
Intermediate
1998 - 2000 - Stewart School, Cuttack
10th
1988 - 1998
Mohammed Aaqil Skills
- Vendor Management
- Incident Management
- Communication
- Change Management
- Client Liaison
- Transitioning
- IT Service Management
- Process Management
- Vendor Governance
- ITIL v3 Foundations Certified
- Training
- Non-profits
- Mentoring
- Team Management
- Employee Training
- Service Delivery
- SaaS
- HRIS
- Talent Management
- Employee Engagement
- Project Management
- Talent Acquisition
- Leadership
- Performance Management
- Management
- CRM
- Screening
- SDLC
- Account Management
- Team Building
- Recruiting
- Quality Assurance
- Resource Management
- Programme Governance
- Outsourcing
- ITIL
- Support Center
- Vendors
- Temporary Placement
- Change Initiatives
- TCP/IP
- Australia
- Sales
- Liaise
- Atmosphere
- Occasions
- Sla
- Root Cause Analysis
- Application Services
- Global Operations
- Wireless
- IBM
- Passport
- Business Simulation
- Validating
- Concepts
- Template
- Ticketing
- Incident
- Kenexa
- Project
- Engineering
- Calls
- Product Development
- SAP ERP
- Programmatic
- Software Development Life Cycle Sdlc
- Mim
- DNS
- Local Service
- Metrics
- Non Profits
- Outages
- Restoration
- Change Process
- Indian
- Reporting
- Bridge
- Instant Messaging
- Anticipate
- Iml
- Business Continuity
- Windows Vista
- Staff Scheduling
- Suppliers
- Enterprise Software
- Presentations
- Windows XP
- Bangalore
- Cross Functional Team Leadership
- Scrum
- Auditing
- Consultancy Services
- Reports
- Service Lines
- Customer Relationship Management Crm
- R
- Event Management
- Service Desk
- Process Improvement
- Onboarding
- Solution Implementation
- Reviews
- Enterprise IT Infrastructure
- Cell
- Council
- Seminars
- Knowledge Transfer
- Applications
- Approval Process
- Policies and Procedures
- Osa
- Policy
- Support Teams
- Servers
- Service Operations
- Attrition
- Proposal Writing
- Disputes
- Debate
- Active Directory
- Equip
- Succession Planning
- Synopsis
- Statistics
- Staff Training
- Operating Systems
- Active
- Social Networking
- Meaningful
- Design
- Service Providers
- VPN
- Enterprise Services
- Conceptual Modeling
- Controllers
- Onyx
- Schools
- Hiring
- Engagement
- JIRA
- Cisco Routers
- P2
- Operations
- Valid
- Requirement Specifications
- Adobe Contribute
- Derive
- Schedules
- Responsibility
- Meetings
- Infrastructure
- Tests
- Process Excellence
- Mechanical Engineering
- Performance Reviews
- Maximo
- DHCP
- Advertising
- Rotation
- Team Leadership
- SEP IRA
- SOW
- India
- Surveying
- Configurations
- Routing Protocols
- Customer Service
- Switches
- Networking
- Group Policy
- Itil V3 Foundations
- Project Risk
- Product Knowledge
- Problem Management
- Coordination
- Leaves
- Resolve
- Windows Server
- Secondary Education
- Service Management
- Technical Support
- Help Desk Support
- Business Services
- Governance
- Firewalls
- Software Development Life Cycle
- Customer Relationship Management
Mohammed Aaqil Summary
- Mohammed Aaqil, based in Bengaluru, KA, IN, is currently a Manager - Crisis and Major Incidents at ABB. Mohammed Aaqil brings experience from previous roles at ABB and Wipro Limited. Mohammed Aaqil holds a 2021 - 2022 Executive MBA in Business Administration and Management, General @ Indian Institute of Management, Calcutta. With a robust skill set that includes Vendor Management, Incident Management, Communication, Change Management, Client Liaison and more. Mohammed Aaqil has 1 emails and 1 mobile phone numbers on RocketReach.
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