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Mohammad Danial Location
Putrajaya, Putrajaya, MY
Mohammad Danial Work
Advanced Support Engineer @ (July 2024 - Present)
Change Engineer @ (September 2023 - July 2024)
System Engineer @ (December 2020 - September 2023)
Associate Technical Support Engineer @ (May 2019 - November 2020)
Marketing and IT Support @ MS Builders Hardware (September 2018 - April 2019)
Mohammad Danial Education
Universiti Tenaga Nasional
Bachelor's degree (Computer Science)
2013-2018
Newton International School Qatar
IGCSE
2007-2012
Mohammad Danial Skills
SQL
Audio Recording
Pulse
Unigy Soft Client
IQ/MAX Touch
Change Management
ACD
Client Configuration
SIP Components
Skills Based Routing
Troubleshooting Installation
Deploy Genesys Product
Capture and Troubleshoot SIP Traffic
Auto Attendant Menus and Operation
MySQL
Agile Methodologies
IT Operations
Unigy Mobile Client
Connexus Cloud
Connexus Unigy
Session Initiation Protocol (SIP)
Voice over IP (VoIP)
Troubleshooting
Strategic Planning
Technical Support
Microsoft Office
Leadership
Time Management
Communication
Critical Thinking
IP PBX
IP Phones
Call Routing
English
Written Communication
System Deployment
Remote Troubleshooting
Remote Administration
Remote User Support
NICE Call Recording
Enablement
Cisco Networking
Microsoft SQL Server
Mohammad Danial Summary
Mohammad Danial, based in Putrajaya, Putrajaya, MY, is currently a Advanced Support Engineer at IPC Systems, Inc.. Mohammad Danial brings experience from previous roles at IPC Systems, Inc., Genesys and MS Builders Hardware. Mohammad Danial holds a 2013 - 2018 Bachelor's degree in Computer Science @ Universiti Tenaga Nasional. With a robust skill set that includes SQL, Audio Recording, Pulse, Unigy Soft Client, IQ/MAX Touch and more. Mohammad Danial has 1 emails on RocketReach.
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