Mohammad Danial Email
Advanced Support Engineer @ IPC Systems, Inc.
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Mohammad Danial Location
- Putrajaya, Putrajaya, MY
Mohammad Danial Work
- 2024 -now Advanced Support Engineer @
- 2023 -2024 Change Engineer @
- 2020 -2023 System Engineer @
- 2019 -2020 Associate Technical Support Engineer @
- 2018 -2019 Marketing and IT Support @ MS Builders Hardware
Mohammad Danial Education
- Universiti Tenaga Nasional
Bachelor's degree (Computer Science)
2013-2018 - Newton International School Qatar
IGCSE
2007-2012
Mohammad Danial Skills
- SQL
- Audio Recording
- Pulse
- Unigy Soft Client
- IQ/MAX Touch
- Change Management
- ACD
- Client Configuration
- SIP Components
- Skills Based Routing
- Troubleshooting Installation
- Deploy Genesys Product
- Capture and Troubleshoot SIP Traffic
- Auto Attendant Menus and Operation
- MySQL
- Agile Methodologies
- IT Operations
- Unigy Mobile Client
- Connexus Cloud
- Connexus Unigy
- Session Initiation Protocol (SIP)
- Voice over IP (VoIP)
- Troubleshooting
- Strategic Planning
- Technical Support
- Microsoft Office
- Leadership
- Time Management
- Communication
- Critical Thinking
- IP PBX
- IP Phones
- Call Routing
- English
- Written Communication
- System Deployment
- Remote Troubleshooting
- Remote Administration
- Remote User Support
- NICE Call Recording
- Enablement
- Cisco Networking
- Microsoft SQL Server
Mohammad Danial Summary
- Mohammad Danial, based in Putrajaya, Putrajaya, MY, is currently a Advanced Support Engineer at IPC Systems, Inc.. Mohammad Danial brings experience from previous roles at IPC Systems, Inc., Genesys and MS Builders Hardware. Mohammad Danial holds a 2013 - 2018 Bachelor's degree in Computer Science @ Universiti Tenaga Nasional. With a robust skill set that includes SQL, Audio Recording, Pulse, Unigy Soft Client, IQ/MAX Touch and more. Mohammad Danial has 1 emails on RocketReach.
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