Mohamed Ibrahim's Location
Kuala Lumpur, Kuala Lumpur, Malaysia
Mohamed Ibrahim's Work
- Head of Operations , Wilayah Petaling Jaya @ Telekom Malaysia
- Assistant General Manager, Customer Experience Transformation and Operation @ Telekom Malaysia
- Assistant General Manager, Contact Center for Mobile and Wireless Services @ Telekom Malaysia
- Assistant General Manager, Contact Center and Service Delivery Operation, Tm Unifi Center @ Telekom Malaysia
- Manager, Contact Center and Service Delivery Operation @ Telekom Malaysia
- Service Engineer @ Telekom Malaysia
- System Analyst @ Telekom Malaysia
Mohamed Ibrahim's Education
- Multimedia University
Doctorates (Business Administration, Management)
2016 - 2020 - Universiti Putra Malaysia
Master of Science (Telecommunications, Computer Systems)
2004 - 2008 - Universiti Putra Malaysia
Bachelors (Computer Science)
2000 - 2004
Mohamed Ibrahim's Skills
- Service Delivery Management
- Customer Experience
- Leadership
- Drive Change
- Customer Experience Transformation
- Cultural Transformation
- Telecommunications
- Business Development
- Vendor Management
- Customer Service Management
Mohamed Ibrahim's Summary
Mohamed Ibrahim, based in Kuala Lumpur, Kuala Lumpur, Malaysia, is currently a Head of Operations , Wilayah Petaling Jaya at Telekom Malaysia, bringing experience from previous roles at Telekom Malaysia. Mohamed Ibrahim holds a 2016 - 2020 Doctorates in Business Administration, Management @ Multimedia University. With a robust skill set that includes Service Delivery Management, Customer Experience, Leadership, Drive Change, Customer Experience Transformation and more, Mohamed Ibrahim contributes valuable insights to the industry. Mohamed Ibrahim has 2 emails on RocketReach.
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