Mitsui knowledge Industry Technology Stack

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.

Genesys Contact Center provides the best contact centre software to drive remarkable customer experiences for organisations of any size.

Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer service.

Azure Active Directory (Azure AD) is enterprise cloud-based identity and access management (IAM) solution.

Azure Active Directory Domain Services (Azure ADDS) provides scalable, high performance, manged domain services such as LDAP, Keberos, Windows Integrated authentication and group policy.

Cisco Identity Services Engine (ISE) enables a dynamic and automated approach to policy enforcement that simplifies the delivery of highly secure network access control.

Cisco Web Security Appliance (WSA) safeguards businesses through broad threat intelligence, multiple layers of malware defense, and vital data loss prevention (DLP) capabilities across the attack continuum.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

Azure Stack Hub is an extension of Azure that provides a way to run applications in an on-premises environment and deliver Azure services in the datacenter.

COBOL (Common Business-Oriented Language) is a computer programming language designed for use in business, finance, and administrative systems and widely used in applications deployed on mainframe computers, such as large-scale batch and transaction processing jobs.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.

Lightbox is a script used to overlay images on the current page. It's a snap to setup and works on all modern browsers.

MongoDB is the next-generation NoSQL database that helps businesses transform their industries by harnessing the power of data.

CentOS is a Linux distribution that aims to be functionally compatible with its upstream source, Red Hat Enterprise Linux (RHEL).

The OpenStack foundation supports the development and adoption of open infrastructure globally, across a community of 90,000 individuals in 187 countries, by hosting open source projects and communities of practice, including datacenter cloud, edge computing, NFV, CI/CD and container infrastructure.

Cisco 7200 Series Router delivers exceptional performance, modularity, and scalability in a compact form factor with a wide range of deployment options. With processing speeds up to 400,000 packets per second, port adapters ranging from NxDS0 to OC-12, and an unparalleled number of high-touch IP services, Cisco 7200 is the ideal WAN edge device for enterprises and service providers.

Cisco AnyConnect Secure Mobility Client software is used to establish a secure Virtual Private Network (VPN). It empowers remote workers with frictionless, highly secure access to the enterprise network from any device, at any time, in any location while protecting the organization.

Cisco Catalyst 6500 Series Switches are widely deployed campus backbone switches. They are optimized for Multigigabit Ethernet services to help you protect your network investment.

Cisco DNA Center is the network management and command center for Cisco DNA.

Meraki provides Cisco-based, cloud-controlled Wi-Fi and routing and security products for distributed wired and wireless networks.

SD-WAN is a software-defined approach to managing the wide-area network that allows companies to scale cloud-based applications across thousands of endpoints.

Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.

The Windows Azure Platform enables businesses to run critical applications with a higher performance-price ratio by running them on the services platforms data centers on a pay-as-you-go basis.

MobileIron is an on-premise or a cloud mobile device management solution, purpose-built to secure and manage mobile apps, content, and devices.

YouTube is a video sharing service where users can watch, like, share, comment and upload their own videos. The video service can be accessed on PCs, laptops, tablets and via mobile phones.

Microsoft Office 365 provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more.

Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.

Microsoft SharePoint is a web-based collaborative platform which is primarily used for storing and sharing documents, and communicating information across organization.

Microsoft SharePoint Online is a web-based collaborative platform which is primarily used for storing and sharing documents, and communicating information across organization.

Accelerate pipeline, drive revenue, and align marketing and sales with Pardot marketing automation​, a Salesforce.com company.

SAP ERP is enterprise resource planning software developed by the German company SAP SE.