Misty M. Email & Phone Number

Director of PS Global Operations @ Genesys

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Misty M. Location

Pacific Grove, CA, US

Misty M. Work

2018 -now Director of PS Global Operations @
now Director of NA Premise PMO @
now Director of Global B|EEC Cloud & NA Premise PMO @
now Director of NA PMO @
now Lead Project Manager, PMP @

Misty M. Education

Incarnate
Bachelors (Business Administration, Information Systems)
1997-2001
Southwest School of Art 2019
(Art)
2017

Misty M. Skills

End to End Delivery
Digital Content
Critical Thinking
Subject Matter Experts
Professional Writing
Operational Excellence
Offsites
Negotiation
Data-driven Decision Making
Budgeting
Strategic Initiatives
Operations
Business Reviews
Business Process Management
Storytelling
Executive Visibility
Change Communications
Visual Communication
Q&As
Brand Perception
Organizational Initiatives
Problem Solving
Monetization
Intellectual
Analytical Skills
Cross-functional Collaborations
Strategy Alignment
Structured Thinking
Scriptwriting
Keynote
External Communications
Consultative Approach
Coaching
Strategic Leadership
Talking Points
Operational Strategy
Flexible Approach
End-to-End Project Management
Delegation
C-Level
Presentations
Field Communications
Executive-level Communication
Diversity, Equality, and Inclusion (DEI)
Organization Skills
Intranet
Clarity
Sensitive Information
Industry Analyst Relations
Global Strategy
Global Communications
Crisis Communications
Canva
Community Engagement
Team Leadership
Customer Service
Scalability
Communication
Change Management
Project Management
Professional Services
Integration
PMP
Call Centers
Telecommunications
Pre-sales
Cloud Computing
PMO
Telephony
Contact Centers
VoIP
Call Center
Disaster Recovery
CRM
Voice over IP (VoIP)
Project Planning
Customer Relationship Management (CRM)
Contact center
Internal Communications
Strategic Planning
Design
Enterprise Software
Microsoft SQL Server
MailChimp
Cross-functional Team Leadership
Management
Business Relationship Management
IVR
CTI
ACD
Global Operations
Virtual Events
bananatag
Event Planning
Content Strategy
Blogging
Writing
Copy Editing
Editing
Copywriting

Misty M. Summary

Misty M., based in Pacific Grove, CA, US, is currently a Director of PS Global Operations at Genesys. Misty M. brings experience from previous roles at Genesys and Genesys Telecommunications Laboratories. Misty M. holds a 1997 - 2001 Bachelors in Business Administration, Information Systems @ Incarnate. With a robust skill set that includes End to End Delivery, Digital Content, Critical Thinking, Subject Matter Experts, Professional Writing and more. Misty M. has 3 emails and 2 mobile phone numbers on RocketReach.