Mini Mato Email & Phone Number
Director of Call Center Training and Development @ Unique Vacations, Inc.
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Mini Mato Location
- Miami, FL, US
Mini Mato Work
- 2024 - now Director of Call Center Training and Development @
- 2022 - 2024 Senior Manager Training @
- 2021 - 2022 Guest Services Manager @
- 2020 - 2021 Training Manager @
- 2017 - 2019 Senior Manager Training and Development @
- 2002 - 2017 Manager, Reservations, Training and Development @
- 1999 - 2002 Supervisor, Reservations @
- 1997 - 1999 Reservations Help Desk Lead @
- 1993 - 1997 Call Center Agent, Top Account Desk @
Mini Mato Skills
- Strategy
- Project Design and Delivery
- Contact Center Operations
- Sales
- Hiring
- Curriculum Development
- Strategic Planning
- Budgeting
- Leadership
- Management System
- Customer Contact
- Performance Reviews
- Financial Goals
- Needs Analysis
- Train the Trainer
- Presentation and Facilitation
- Cruises
- Hospitality Industry
- Management
- Travel Management
Mini Mato Summary
- Mini Mato, based in Miami, FL, US, is currently a Director of Call Center Training and Development at Unique Vacations, Inc.. Mini Mato brings experience from previous roles at Papa, Atlas Ocean Voyages, Alorica and Norwegian Cruise Line. With a robust skill set that includes Strategy, Project Design and Delivery, Contact Center Operations, Sales, Hiring and more. Mini Mato has 3 emails and 1 mobile phone numbers on RocketReach.
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Top Unique Vacations, Inc. Employees
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