Mina Wasfy Email
Tour Leader @ Travco Group
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Mina Wasfy Location
- Cairo, Cairo Governorate, EG
Mina Wasfy Work
- Tour Leader @ (September 2019 - Present)
- Call Center Supervisor @ Wayn (December 2018 - September 2019)
- Senior verification specialist @ (September 2017 - December 2018)
- Senior Quality Assurance Specialist @ (December 2016 - August 2017)
- Call Center Supervisor @ (June 2016 - December 2016)
- Senior Supervisor @ (February 2016 - June 2016)
- Call Center Manager @ (April 2015 - February 2016)
- Senior Quality Assurance @ (January 2015 - March 2015)
- Senior Help Desk @ (May 2011 - December 2014)
- Customer Service Representative @ (December 2010 - April 2011)
- Sales Representative ( Sales and Customer Service Department ) @ United Marketing Co. (October 2009 - August 2010)
- Executive Secretary @ (March 2008 - September 2009)
- System Analyst ( Project Management Department ) @ (March 2006 - February 2008)
- Data Entry ( Accounting Department ) @ Bright vision (January 2005 - February 2006)
Mina Wasfy Education
- Cairo University
Bachelor's degree (Commerce - Business Administration / Management Information Systems)
2001-2005
Mina Wasfy Skills
- Agile Methodologies
- Analysis
- Avaya
- Budgets
- Business Development
- Call Center Administration
- Call Center Development
- Call Centers
- Call center start-up
- Coaching
- Contact Center Management
- Contact Center Operations
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Operations
- Data Entry
- Dreamweaver
- Employee Training
- Escalation
- Guided Tours
- HTML
- Help Desk Implementation
- Help Desk Support
- Leadership
- Management
- Microsoft Office
- Operations Management
- Outlook
- Payroll
- Photoshop
- Presentations
- Project Management
- Project Planning
- Quality Assurance
- Reports
- Sales
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Time Management
- Training
- Travel & Tourism
- Workforce Management
Mina Wasfy Summary
- Mina Wasfy, based in Cairo, Cairo Governorate, EG, is currently a Tour Leader at Travco Group. Mina Wasfy brings experience from previous roles at Wayn, Careem, Centro Global Solutions and Raya Co. Mina Wasfy holds a 2001 - 2005 Bachelor's degree in Commerce - Business Administration / Management Information Systems @ Cairo University. With a robust skill set that includes Agile Methodologies, Analysis, Avaya, Budgets, Business Development and more. Mina Wasfy has 1 emails on RocketReach.
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