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Millie Marsh Location
Morgantown, IN, US
Millie Marsh Work
2017 -now Customer Service Manager @ The AES Corporation, formerly IPL
2007 -2016 Global Director @
2004 -2006 Chief, Contact Center @ Defense Finance and Accounting Service (DFAS)
2000 -2003 Executive Director @ IUPPS
1988 -2000 Director of Operations @ Redcats USA - Formerly Brylane
Millie Marsh Education
Virginia Polytechnic Institute and State University
BA (Education)
1975-1979
Virginia Tech
B.A. (Education)
1975-1979
Millie Marsh Skills
Call Center
Operations Management
Customer Relations
Customer Service
Customer Satisfaction
Process Improvement
People Management
Forecasting
Business Process Improvement
Mentoring
Six Sigma
Coaching
Team Building
Change Management
Leadership Development
Performance Management
Cross-functional Team Leadership
Budgeting
Start-ups
Staff Development
Business Strategy
Managing Internationally
Managing Diverse Cultures
Direct Marketing
Project Management
Project Coordination
Contact Center Consulting
Management
Budgets
Call Centers
Quality Assurance
Strategic Planning
Outsourcing
Training
Retail
Leadership
Employee Engagement
Executive Management
Profit and Loss
Sales
Start Ups
Global Management
Business Analysis
Healthcare
Green Belt
Support
Strategy
Global Cross Functional Team Leadership
Marketing
Employee Relations
Testing
Cross Functional Team Leadership
Employee Training
Lean Six Sigma
Call Center Management
Key Performance Indicators
Services
Performance Improvement
Cross Cultural Teams
Executive Coaching
Millie Marsh Summary
Millie Marsh, based in Morgantown, IN, US, is currently a Customer Service Manager at The AES Corporation, formerly IPL. Millie Marsh brings experience from previous roles at Covance, Defense Finance and Accounting Service (DFAS), IUPPS and Redcats USA - Formerly Brylane. Millie Marsh holds a 1975 - 1979 BA in Education @ Virginia Polytechnic Institute and State University. With a robust skill set that includes Call Center, Operations Management, Customer Relations, Customer Service, Customer Satisfaction and more.
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