Millie Marsh Email & Phone Number

Director, Contact Center @ Ascension

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Millie Marsh Location

Morgantown, IN, US

Millie Marsh Work

2014 -now Director, Contact Center @
2006 -2014 Global Director, Site Support Services @
2004 -2006 Chief, HR Shared Services Contact Center @ Defense Finance and Accounting Service (DFAS)
2001 -2003 Executive Director @ IUPPS
1988 -2001 Director of Operations @ Brylane

Millie Marsh Education

Virginia Polytechnic Institute and State University
Bachelor's Degree (Education)
1975-1979
Virginia Polytechnic Institute and State University (Virginia Tech)
Bachelor's degree in Education (Elementary Education and Teaching)
1975-1979

Millie Marsh Skills

Training
Call Centers
Call Center Management
Performance Management
Strategic Planning
Business Strategy
Lean Six Sigma
Green Belt
Cross-cultural Teams
Global Cross-Functional Team Leadership
Global Management
Management
Change Management
Process Improvement
Quality Assurance
Team Building
Operations Management
Outsourcing
Leadership
Cross-functional Team Leadership
Strategy
Payroll
Profit
Profit and Loss
Employee Engagement
Global Cross Functional Team Leadership
Mentoring
Accounting
Abandonment
Site Initiation
Defense
Retail
Evaluations
Marketing
Hardware
Workforce Management
Operations
Insite
Net Promoter Score
Excess
Project Coordination
Contact Centers
Budgeting
Inventory
Call Center
Services
People Management
GIS
Apparel
Budgets
Sales
Recruiting
Resources
Telephony
Cross Functional Team Leadership
Hospitals
Customer Relations
Telemarketing
Integration
Agents
Network Infrastructure
Savings
Project Management
Six Sigma
Training Programs
Catalogs
Merchandise
Software
CTI
Reviews
Customer Satisfaction
Merchandising
IVR
Art
HR
Support
Employee Training
Milestones
Leadership Development
Laboratory
Human Resources
Start Ups
Service Delivery
General Public
Testing
Pex
Customer Service Management
Morale
Clinical Trials
Shared Services
Mitel
Optimization
Oversight
Research
Contractors
Executive Management
Performance Reviews
Finance
Compensation
Desktop Publishing
Scheduling
Directors
Call Quality
Facets
Forecasting
Managing Diverse Cultures
Scripting
Fax
Indicators
Performance Improvement
Integration Software
Customer Service
Lifestyle
Protocol
Video
Staff Development
Government
Business plan
Employee Relations
Coaching
English
Translation
Retention Programs
Logistics
Managing Internationally
Healthcare
Business Process Improvement
Administration
Executive Coaching
Contact Center Consulting
Direct Marketing
Metrics
Cross Cultural Teams
Supply Chain
Business Case
Shopping
Assurance
Business Analysis
Key Performance Indicators

Millie Marsh Summary

Millie Marsh, based in Morgantown, IN, US, is currently a Director, Contact Center at Ascension Health. Millie Marsh brings experience from previous roles at Covance, Defense Finance and Accounting Service (DFAS), IUPPS and Brylane. Millie Marsh holds a 1975 - 1979 Bachelor's Degree in Education @ Virginia Polytechnic Institute and State University. With a robust skill set that includes Training, Call Centers, Call Center Management, Performance Management, Strategic Planning and more. Millie Marsh has 2 emails and 1 mobile phone numbers on RocketReach.