2017 -
2021 Director of Customer Success and Technical Support @
2016 -
2017 Senior Manager of Customer Service @
2008 -
2016 Associate Director of Customer Service @
Miles Dunn Education
Utah State University - Jon M. Huntsman School of Business
Master of Business Administration (M.B.A.) (Business Administration and Management, General)
2015
-
2017
Utah Valley University
Miles Dunn Skills
Business Process Outsourcing (BPO)
Onboarding
Voice of the Customer
Business-to-Business (B2B)
Amazon Seller Central
Leadership
Customer Service
Management
Call Centers
Sales
Forecasting
Customer Satisfaction
Recruiting
Customer Experience
Strategic Planning
Data Analysis
Operations Management
Research
Hiring
Business Development
Project Management
Business Process Improvement
Analysis
Budgets
Performance Management
Start-ups
Vendor Management
Customer Success
Business Strategy
Microsoft Office
Microsoft Excel
PowerPoint
Microsoft Word
Microsoft PowerPoint
Software as a Service (SaaS)
Team Building
Team Leadership
Training
Coaching
Time Management
Leadership Development
Team Management
Interviews
Teaching
Employee Training
Cross-functional Team Leadership
Customer Service Management
Process Improvement
Call Center Development
Zendesk Support
Vendor Contracts
Schedules
Business Partner Support
Public Speaking
Travel Technology
Salesforce
Cross Functional Team Leadership
Software as a Service Saas
Start Ups
Outlook
Windows
Marketing
Change Management
Sales Management
Software as a Service
Miles Dunn Summary
Miles Dunn, based in Saratoga Springs, UT, US, is currently a Vice President of Customer Support at Dental Intelligence Inc.. Miles Dunn brings experience from previous roles at Rivet, Heyday, Peek and Wayfair. Miles Dunn holds a 2015 - 2017 Master of Business Administration (M.B.A.) in Business Administration and Management, General @ Utah State University - Jon M. Huntsman School of Business. With a robust skill set that includes Business Process Outsourcing (BPO), Onboarding, Voice of the Customer, Business-to-Business (B2B), Amazon Seller Central and more. Miles Dunn has 2 emails and 2 mobile phone numbers on RocketReach.
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