Principal @ PayTech Advisor (September 2019 - November 2024)
Chief Experience Officer @ (April 2023 - April 2024)
Head of Operations and Customer Experiece @ (June 2020 - July 2023)
Chief Operating Officer @ (January 2018 - September 2019)
Executive Vice President Of Operations @ (January 2012 - December 2017)
Head of Merchant Activation @ (May 2006 - March 2010)
Activation Integration Lead for ECHO Acquisition @ (March 2005 - May 2006)
Site Leader and Head of Operations @ (January 2004 - March 2005)
Head Of Product Development @ (January 2002 - January 2004)
Installations Supervisor @ Innovative Merchant Solutions, an Intuit Co. (January 2001 - January 2002)
POS Technician and Product Specialist @ (February 2000 - January 2001)
Mike Vaughn Education
Moorpark College
Bachelor of Arts - BA (General Studies)
Mike Vaughn Skills
Forecasting
Negotiation
Responsiveness
Oral Communication
Financial Data
Large-scale Projects
Competitive Analysis
Competitive Differentiation
Software Development Life Cycle (SDLC)
Storytelling
Customer Satisfaction (CSAT)
Customer Journeys
Resource Allocation
Training
Long-term Customer Relationships
Team Development
Customer Advocacy
Customer Success
Quality Consulting
Project Teams
Management Consulting
Creative Problem Solving
Chip & PIN
Product Requirements
Executive Team
Microsoft Office
Data Analysis
Microsoft Excel
Handle Multiple Projects
Google Sheets
Quantitative Analytics
Annual Planning
Team Building
Team Culture
Problem Solving
Salesforce.com
Post-Sales
Agile Methodologies
Transactional Banking
Strategic Initiatives
Business Reviews
Executive Presentations
Business Knowledge
Global Business
Presentation Skills
Communication
Presentations
Key Performance Indicators
Business Insights
Analytical Skills
Product Management
Payments
Change Management
Risk Management
Call Center
Strategic Planning
Employee Engagement
Toyota Production System
Lean Sigma
High Performance Teams
Underwriting
Six Sigma
Credit Cards
E-commerce
ACH
Call Centers
Payment Systems
Process Improvement
Customer Service
Strategy
Payment Gateways
Mobile Payments
Management
Merchant Services
Payment Industry
Electronic Payments
Leadership
Vendor Management
E-payments
Integration
Payment Card Processing
Cross-functional Team Leadership
Operations Management
Debit Cards
Customer Experience
Cards
Executive Management
Product Development
Strategic Partnerships
Transaction Processing
Acquiring
Mobile Commerce
PCI DSS
Financial Services
Customer Acquisition
Payment Services
SaaS
Sales
CRM
Start-ups
Services
Project Management
Cross Functional Team Leadership
Business Development
Operations
Designing and Building of Mountain Bike Trials
E Commerce
Business Strategy
E Payments
Orginizing Cycling Events and Races All Over Israel
Start Ups
Mike Vaughn Summary
Mike Vaughn, based in Atlanta, GA, US, is currently a SVP Customer Experience at North. Mike Vaughn brings experience from previous roles at PayTech Advisor, MerchantE and Paya. Mike Vaughn holds a Bachelor of Arts - BA in General Studies @ Moorpark College. With a robust skill set that includes Forecasting, Negotiation, Responsiveness, Oral Communication, Financial Data and more. Mike Vaughn has 3 emails and 1 mobile phone numbers on RocketReach.
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