Mike Sturm Email & Phone Number
Sr. Manager, Customer Success Operations @ Verint
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Mike Sturm Location
- Pacifica, CA, US
Mike Sturm Work
- 2024 -now Sr. Manager, Customer Success Operations @
- 2023 -2024 Sr. Program Manager (Customer Success) @
- 2022 -2023 Senior Enterprise Customer Success Manager @
- 2020 -2022 Manager of Renewals (Customer Success) @
- 2019 -2020 Customer Success Manager @
- 2013 -2019 Customer Success Manager @
- 2010 -2013 Supervisor, Season Tickets (Subscription Sales Office) @
- 2009 -2009 Public Relations Intern @ Schwartz MSL
- 2006 -2009 Information Technology Assistant @
- 2005 -2006 Closing Manager @
Mike Sturm Education
- SFSU
Bachelor's of Arts (Communication Studies)
2007-2009 - College of San Mateo
Associates Of Arts (Social Sciences)
2004-2007
Mike Sturm Skills
- Cancellations
- Team Motivation
- Project Plans
- Executive Management
- Conflict Resolution
- CSP
- KPI Dashboards
- Cross-functional Team Leadership
- Cross-functional Coordination
- Contract Negotiation
- Business Analytics
- Expansion Strategies
- Adobe Photoshop
- Customer Journeys
- Outcome focused
- Change Management
- Sandler Selling System
- Program Management
- Problem Solving
- Customer Engagement
- Contact Centers
- C-Level
- Market Analysis
- Google Cloud Platform (GCP)
- English
- Stakeholder Management
- Business Relationship Management
- Key Metrics
- Strategic Relationships
- Strategic Initiatives
- New Product Rollout
- Strategic Partnerships
- Customer Experience
- Training
- Customer Satisfaction
- Written Communication
- Relationship Building
- Communication
- Customer Onboarding
- Customer Support
- Software as a Service (SaaS)
- Customer Success
- Renewals Management
- Business Strategy
- Enterprise Risk Management
- Team Leadership
- Collaborative Problem Solving
- Business Analysis
- Microsoft Excel
- PowerPoint
- Outlook
- Microsoft Word
- Project Planning
- Customer Service
- Leadership
- Public Relations
- Google Docs
- Salesforce.com
- exce
- Presentations
- Project Management
- Customer Relationship Management (CRM)
- Windows 7
- iTunes
- Mac OS X
- Internet Explorer
- Firefox
- Ticketing
- Project Coordination
- Microsoft Office
- Public Speaking
- Photography
- Microsoft Office 2007
- Marketing
- Troubleshooting
- Relationship Management
- Go-To-Meeting
- Presentation Development
- Presentation Design
- Account Management
- Go To Meeting
- Management
- Marketing Communications
- Customer Relationship Management Crm
- Sales
- Business Development
- Drive Renewals
- Technical Support
- Customer Relationship Management
Mike Sturm Summary
- Mike Sturm, based in Pacifica, CA, US, is currently a Sr. Manager, Customer Success Operations at Verint. Mike Sturm brings experience from previous roles at Datasembly, Totango, Swiftly, Inc. and Moxie. Mike Sturm holds a 2007 - 2009 Bachelor's of Arts in Communication Studies @ SFSU. With a robust skill set that includes Cancellations, Team Motivation, Project Plans, Executive Management, Conflict Resolution and more. Mike Sturm has 3 emails and 3 mobile phone numbers on RocketReach.
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