Mike Shapiro Email & Phone Number

Chief Executive Officer @ InfinityCTI

5 free lookup(s).

Mike Shapiro Location

Carlsbad, CA, US

Mike Shapiro Work

2024 - now Chief Executive Officer @ InfinityCTI
2019 - 2024 Director of Client Success @ InfinityCTI
2018 - 2019 Solution Director @ Compucom
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2015 - 2018 Senior ITSM Consultant @ Compucom
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2014 - 2014 Senior Manager, Future State Information Incubator @ CSC
2013 - 2014 Senior Global Manager, Global Reporting @ Analytics, Metrics and Reporting Computer Sciences Corporation
2001 - 2013 Senior Business Analyst @ Metrics and Reporting Computer Sciences Corporation
1996 - 2001 Service Desk Analyst @ CSC
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1993 - 1996 Program Support Specialist @ DecisionOne
1984 - 1993 Financial Analyst and Cost Schedule Control @ McDonnell Douglas (Boeing)

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Mike Shapiro Education

Colorado State University
Master of Business Administration (MBA) (Business Administration, Management and Operations)
2011 - 2014
University of Phoenix
Bachelor of Science (B.S.) (Business Management)

Mike Shapiro Skills

Customer Service Management
CEO
Contact Center Management

Contact Center Operations
Business Process Improvement
Process Improvement
Service Delivery
Business Process
IT Service Management
Program Management

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Mike Shapiro Summary

Mike Shapiro, based in Carlsbad, CA, US, is currently a Chief Executive Officer at InfinityCTI. Mike Shapiro brings experience from previous roles at InfinityCTI, CompuCom and CSC. Mike Shapiro holds a 2011 - 2014 Master of Business Administration (MBA) in Business Administration, Management and Operations @ Colorado State University. With a robust skill set that includes Customer Service Management, CEO, Contact Center Management, Contact Center Operations, Business Process Improvement and more. Mike Shapiro has 2 emails and 2 mobile phone numbers on RocketReach.

Mike Shapiro Emails

Found 2 emails

Mike Shapiro Phone Numbers

Found 3 phone numbers

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