Mike Palmer Email
Chief Operations Officer @ HGS - Hinduja Global Solutions
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Mike Palmer Location
- England, United Kingdom
Mike Palmer Work
- Chief Operations Officer @ (September 2017 - Present)
- General Manager @ (September 2011 - September 2016)
- Head of Operations @ (September 2010 - September 2011)
- Programme Manager @ Compass Group (October 2007 - July 2010)
- Head of Quality @ (October 2006 - August 2007)
- Contact Centre Programme Manager @ (January 2004 - October 2005)
- Contact Centre Manager @ (June 2003 - December 2003)
- Operations, Project and Change Management Consultant @ Self employed (January 2002 - July 2004)
- Various roles, including Solutions Designer, Operations Consultant, Senior Operations Manager @ (January 1995 - December 2001)
- Journalist @ Corporate Location (January 1993 - January 1995)
- European Development Assistant @ (January 1992 - January 1992)
Mike Palmer Education
- Université de Perpignan - UPVD Alumni
(French Language Diploma)
1989-1990 - Keele University
2:2 (International Relations with Physics)
1986-1989 - Malaga Instituto
(Spanish Language Diploma)
1991
Mike Palmer Skills
- Customer Experience
- Management
- Management Development
- BPO
- Contact Centers
- Telecommunications
- Outsourcing
- Business Analysis
- Business Process
- Team Management
- Change Management
- Call Centers
- Employee Engagement
- Workforce Management
- Training Delivery
- Budgets
Mike Palmer Summary
- Mike Palmer, based in England, United Kingdom, is currently a Chief Operations Officer at HGS - Hinduja Global Solutions. Mike Palmer brings experience from previous roles at Silah Gulf, Compass Group and TalkTalk. Mike Palmer holds a 1989 - 1990 Université de Perpignan - UPVD Alumni. With a robust skill set that includes Customer Experience, Management, Management Development, BPO, Contact Centers and more. Mike Palmer has 1 emails on RocketReach.
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