Mike Olson Email & Phone Number
Director, Support Maintenance and Operations @ Vestmark
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Mike Olson Location
- Tewksbury, MA, US
Mike Olson Work
- 2023 - now Director, Support Maintenance and Operations @
- 2021 - 2023 Senior Manager, Support Maintenance and Operations @
- 2020 - 2021 Manager, Support Maintenance and Operations @
- 2018 - 2020 Manager, Level 2 Support @
- 2017 - 2018 Team Lead, Level 2 Support and Senior Customer Engineer @
- 2015 - 2017 Senior Customer Engineer @
- 2011 - 2015 Implementations Consultant @
- 2008 - 2011 Platinum Customer Success Advocate @
- 2005 - 2008 Technical Support Representative II @ ByAllAccounts
- 2004 - 2005 Customer Service @
- 2001 - 2001 I.T. Help Desk Technician @
Mike Olson Education
- Northeastern University
B.S.B.A. (Management Information Systems / Entrepreneurship)
1999 - 2004
Mike Olson Skills
- Written Communication
- Communication
- Account Management
- SaaS
- Performance Management
- Analytics
- Troubleshooting
- Cross-functional Team Leadership
- Salesforce.com
- Product Management
- Customer Satisfaction
- XML
- SQL
- Training
- Management
- Technical Support
- Customer Service
- SuccessFactors
- Long-term Customer Relationships
- Succession Planning
- Problem Solving
- Business Process
- Analysis
- Leadership
- Team Leadership
- Agile Methodologies
- Process Improvement
- Project Management
- Databases
- APM
- JIRA
- Team Management
- Change Management
- Business Process Improvement
- Workflow Management
- Remote Team Management
- Splunk
- Enterprise Software
- Cross-team Collaboration
- Continuous Process Improvement
- Team Development
- Client Services
- Technical Leadership
- GIT
- Customer Service Management
- Artificial Intelligence for Business
Mike Olson Summary
- Mike Olson, based in Tewksbury, MA, US, is currently a Director, Support Maintenance and Operations at Vestmark. Mike Olson brings experience from previous roles at Vestmark. Mike Olson holds a 1999 - 2004 B.S.B.A. in Management Information Systems / Entrepreneurship @ Northeastern University. With a robust skill set that includes Written Communication, Communication, Account Management, SaaS, Performance Management and more. Mike Olson has 2 emails and 1 mobile phone numbers on RocketReach.
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Top Vestmark Employees
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Jonathan Doman
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Ananya Balaram
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Karl Roessner
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