Mike Malone Email & Phone Number
ITSM Service Management Specialist @ Random Bit LLC
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Mike Malone Location
- United States
Mike Malone Work
- 2019 -now ITSM Service Management Specialist @
- 2017 -2019 Lead ITSM Engineer @
- 2014 -2017 ITSM Subject Matter Expert and Process Architect @
- 2013 -2014 Lead Associate and ITIL SME @ Phase One Consulting Group
- 2007 -2013 IT Specialist (ITSM Process Owner) @
- 2005 -2007 Section Chief - Relationship Management @
- 2002 -2005 Section Chief - IT Support @
- 1991 -2002 Assistant Manager and Help Desk Manager and Command Center Coordinator @
Mike Malone Education
- Chattanooga State
Education, Computer Science
- Pink Elephant
Mike Malone Skills
- ITIL
- Program Management
- IT Service Management
- Project Management
- SharePoint
- Management
- Business Process
- Leadership
- Project Planning
- Analysis
- Performance Management
- Training
- Process Improvement
- Quality Assurance
- Strategy
- Enterprise Software
- Budgets
- Business Process Improvement
- CRM
- Change Management
- IT Management
- IT Strategy
- Business Analysis
- PRINCE2
- Service Delivery
- Service Desk
- Service Management
- Enterprise Architecture
- PMP
- SDLC
- Integration
- ISO 20000
- COBIT
- Information Technology
- ServiceNow
Mike Malone Summary
- Mike Malone, based in United States, is currently a ITSM Service Management Specialist at Random Bit LLC. Mike Malone brings experience from previous roles at Rockhammer Talent Solutions, Soft Tech Consulting, Phase One Consulting Group and NIH. Mike Malone holds a Education, Computer Science @ Chattanooga State. With a robust skill set that includes ITIL, Program Management, IT Service Management, Project Management, SharePoint and more. Mike Malone has 1 emails and 1 mobile phone numbers on RocketReach.
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