Mike Epstein Email & Phone Number
Founder and CEO @ NexGen Agency
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Mike Epstein Location
- Florida, United States
Mike Epstein Work
- Founder and CEO @ (January 2014 - Present)
- Director and Strategic Advisor @ (March 2017 - Present)
- Senior Vice President @ (January 2013 - January 2014)
- Vice President - Corporate Development @ (January 2010 - January 2013)
- Director of Business Development @ (January 2008 - January 2010)
- Vice President of Sales and Marketing @ (November 2005 - December 2007)
- Consultant and Advisor @ C3/CustomerContactChannels, Inc. (January 2003 - January 2005)
- Co-Writer and Guitarist @ Bongiovi Entertainment (August 2002 - August 2003)
- Director of Contact Center Operations @ (January 1994 - January 2000)
Mike Epstein Education
- School Of The Real Life
(Marketing, Business Management, Finance)
1991-2022 - The College of Westchester
- Lakeland High School
- The Harvey School
Mike Epstein Skills
- Strategic Consulting
- Call Center Development
- Performance Improvement
- Performance Management
- Business Process Improvement
- Business Development
- Corporate Development
- Contact Center Management
- Contact Centers
- Contact Center Consulting
- Customer Retention
- Training
- Call center start-up
- Offshore Outsourcing
- RFP Design
- Management Consulting
- Outsourcing
- Customer Experience
- Workforce Management
- Start-ups
- Leadership
- Call Centers
- Solutions Design
- Customer Satisfaction
- Inbound Marketing
- Lead Generation
- Vendor Management
- CRM
- Process Improvement
- BPO
- Strategy
- Music Production
- Music
- Studio Recording
- Guitarist
- Producers
- Electric Guitar
- Entertainment Industry
- Product Marketing
- B2B
- Telecommunications
- Management
- Team Building
- Operations Management
- New Business Development
- Recruiting
- Sales
- Cloud Computing
- Competitive Analysis
- Telemarketing
- Start Ups
- Microsoft Office
- Microsoft Excel
- Public Speaking
- Marketing
- Business Analysis
Mike Epstein Summary
- Mike Epstein, based in Florida, United States, is currently a Founder and CEO at NexGen Agency. Mike Epstein brings experience from previous roles at SELECT Innovations, IBEX | Global, Everise and LiveOps. Mike Epstein holds a 1991 - 2022 School Of The Real Life. With a robust skill set that includes Strategic Consulting, Call Center Development, Performance Improvement, Performance Management, Business Process Improvement and more. Mike Epstein has 1 emails and 5 mobile phone numbers on RocketReach.
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Top NexGen Agency Employees
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Global Operations Leader
Fort Lauderdale, FL, US
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Orlando, FL, US
Marlene Bhooshi
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