2014 -
2015 EPS and Service Level Reporting Analyst @
2012 -
2013 Change Manager @
2006 -
2013 Service Desk Operator and IT Technician @
Mike Anthony Education
Runshaw College 2003
-
2005
Mike Anthony Skills
Service Desk
Group Policy
ITIL v3 Foundations Certified
IIS
IT Operations
Change Management
Microsoft Exchange
Active Directory
Incident Management
Service Improvement
EPS
Service Delivery
Windows 7
SQL
Problem Management
Event Management
XML
Configuration Management
IP PBX
Project Management
Exchange 2010
Moodle
Microsoft SQL Server
Help Desk Support
Service Level Management
DPM 2010
Crystal Reports
Sophos
VMware Fusion
VMware Workstation
Joomla
Alcatel
Cisco IOS
Cisco Wireless
Databases
Cloud Computing
QL
Disaster Recovery
WSUS
Microsoft Servers
Desktop Administration
CMDB
DHCP
ITIL Certified
Microsoft Certified Professional
DNS
VPN
VMware ESX
Technical Documentation
Technical Training
Leadership
Sales
Process Improvement
Strategic Planning
Microsoft Excel
Mike Anthony Summary
Mike Anthony, based in Preston, GB, is currently a Senior Service Delivery Manager at bet365. Mike Anthony brings experience from previous roles at Frasers Group, EG Group and JD Sports Fashion plc. Mike Anthony holds a 2003 - 2005 Runshaw College. With a robust skill set that includes Service Desk, Group Policy, ITIL v3 Foundations Certified, IIS, IT Operations and more. Mike Anthony has 1 emails on RocketReach.
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