Microtalk Information

Microtalk is a UK-licensed OfCom telecom provider delivering award-winning Cloud PBX, UCaaS, VoIP, contact centre, SMS and global connectivity solutions for businesses of every size across the world. In 2026 we were named Best Cloud Service Provider at the Prestige Awards and Best Anything as a Service (XaaS) Provider at the Global Connectivity Awards. These wins sit alongside ten shortlistings across four of the industry’s most respected programmes — Comms Council UK, Channel National, ISPA UK and Global Connectivity Awards. Four award programmes. Ten nominations. One relentless commitment to excellence. If 2025 was the year Microtalk proved its mettle, 2026 is the year the industry took notice. Shortlisted for Best CX Experience, Best Innovation (Retail Portal), Best Reseller Innovation, Best UCaaS Vendor, Best SME UC Customer Solution, Best Contact Centre Customer Solution, Best Voice Provider, Best Global Connectivity Provider – Voice, Best XaaS Solution and Best Voice or SMS Service Innovation. This recognition is the result of seventeen years of deliberate engineering: a multi-region network spanning the UK, US and India, 99.999% uptime, over 50 million calls processed every month, and a single unified platform that replaces fragmented systems. We help the UK organisations navigate the PSTN switch-off with resilient cloud voice, intelligent call routing, multi-level IVR, real-time analytics and seamless CRM integration. Our Retail Portal gives partners and customers complete control — voice termination, virtual numbers, PBX, diallers, billing and payments — in one place. Serving more than 1,000 businesses, Microtalk combines enterprise-grade reliability with the agility SMEs need. Flexible white-label programmes, fast onboarding and direct carrier relationships mean lower costs (up to 50% savings) and higher performance. Ready for communications that just work? Let’s talk.