Michelle Stone-Light Email & Phone Number

Sr. Manager Information Technology Program Management @ RBC Wealth Management

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Michelle Stone-Light Location

Saint Paul, MN, US

Michelle Stone-Light Work

Sr. Manager Information Technology Program Management @ (May 2024 - Present)
Sr. Information Technology Sr. Project Manager (Consultant) @ (August 2022 - May 2024)
Principal @ Leading Technology & Business Management Consulting, LLC (October 2014 - Present)
Program Management Leader @ (April 2022 - July 2022)
Sr. IT Program Manager (Consultant) @ (September 2021 - April 2022)
ServiceNow Platform Director | Global Managed Services Director | Microsoft Deployments @ RSM US LLP (January 2020 - September 2021)
Sr. Project and Program Manager (Consultant) @ RSM US LLP (June 2018 - January 2020)
Sr. Project and Program Manager (Consultant) @ (June 2017 - May 2018)
Sr. Project Manager at Ameriprise Financial (Consultant) @ (October 2016 - May 2017)
Sr. Project Manager II and Program Management @ Optum (formerly Alere Wellbeing) (May 2016 - September 2016)
Sr. Project Manager at Optum (Consultant) @ Optum (formerly Alere Wellbeing) (December 2015 - May 2016)
Hennepin County Sr. Project Manager (Consultant) @ (January 2015 - December 2015)
Optum Health Project Manager (Consultant) @ Optum (formerly Alere Wellbeing) (August 2014 - December 2014)
United HealthCare International IT Project Manager PMO (Consultant) @ (March 2014 - August 2014)
Manager, Business Systems @ (April 2012 - March 2014)
Manager, Business Process Consultant @ (December 2010 - April 2012)
Appointment Center- Contact Center Operations Manager @ (April 2006 - December 2010)
Pharmacy Supervisor (Mail Order and Clinic) @ (April 2005 - April 2006)
Direct Response Center Leader @ (March 2004 - April 2005)
Various Positions @ (September 1996 - March 2004)

Michelle Stone-Light Education

University of Minnesota-Twin Cities
Bachelor of Arts (B.A.) (English Language and Literature/Letters, and Linguistics)

Michelle Stone-Light Skills

Enterprise Project Management (EPM)
Portfolio Management
Call Centers
Vendor Management
Project Management
Business Process Improvement
Leadership
Team Leadership
Customer Service
Process Improvement
Cross-functional Team Leadership
Strategic Planning
Budgets
Training
Leadership Development
Call Center
Business Process
Team Building
Workforce Management
Forecasting
Negotiation
Healthcare
Quality Assurance
Staffing Analysis
Strategic Consulting
Quality Management
Call Center Development
Strategy
Employee Training
Integration
Retail
Team Management
IVR
Workflow Design
Customer Experience
Change Management
Data Analysis
Time Management
Operations Management
Customer Satisfaction
Non-union
New Business Development
Union
Coaching
Project Planning
Union Negotiations
Union Environment
Budget Management
Employee/Labor Relations
Budgeting
Call Center Administration
Business Development
Public Speaking
Sales
Program Management
Cross Functional Team Leadership
SQL
Non Union
Services

Michelle Stone-Light Summary

Michelle Stone-Light, based in Saint Paul, MN, US, is currently a Sr. Manager Information Technology Program Management at RBC Wealth Management. Michelle Stone-Light brings experience from previous roles at RBC Wealth Management, Leading Technology & Business Management Consulting, LLC, NewRocket and Medtronic. Michelle Stone-Light holds a Bachelor of Arts (B.A.) in English Language and Literature/Letters, and Linguistics @ University of Minnesota-Twin Cities. With a robust skill set that includes Enterprise Project Management (EPM), Portfolio Management, Call Centers, Vendor Management, Project Management and more. Michelle Stone-Light has 2 emails and 1 mobile phone numbers on RocketReach.

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