2017 -
now Vice President, Service Desk Operations @
2013 -
2017 Vice President Operations @ The Analyst Group
2013 -
2013 Director Product Management-Applications @
2000 -
2013 Vice President Operations @ UpSource Inc.
Michelle Steinmeyer Education
Forest Park
(Photography)
University of Missouri-Saint Louis
(Zoology/Animal Biology)
Michelle Steinmeyer Skills
Workforce Management
Call Center
Call Centers
Process Improvement
BPO
Telecommunications
Customer Service
Outsourcing
Avaya
Managed Services
Vendor Management
Quality Assurance
Customer Experience
Business Development
CRM
Account Management
Integration
Contact Centers
Operations Management
Cross-functional Team Leadership
SaaS
Management
Forecasting
Program Management
Professional Services
Customer Satisfaction
IVR
Technical Support
Call Center Development
Customer Retention
VoIP
Solution Selling
Training
Customer Relationship Management (CRM)
Michelle Steinmeyer Summary
Michelle Steinmeyer, based in Ballwin, MO, US, is currently a Vice President, Service Desk Operations at Frontline Managed Services. Michelle Steinmeyer brings experience from previous roles at The Analyst Group, VPI - Voice Print International and UpSource Inc.. Michelle Steinmeyer holds a Forest Park. With a robust skill set that includes Workforce Management, Call Center, Call Centers, Process Improvement, BPO and more. Michelle Steinmeyer has 2 emails and 1 mobile phone numbers on RocketReach.
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