Craig Friedl Email & Phone Number
Chief Revenue Officer @ Frontline Managed Services
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Craig Friedl Location
- New Bern, NC, US
Craig Friedl Work
- Chief Revenue Officer @ (December 2020 - Present)
- Chief Operating Officer and Global IT Managed Services @ (February 2016 - December 2020)
- Vice President of Service Desk Operations @ (February 2014 - February 2016)
- Board Of Directors @ (July 2016 - September 2019)
- Corporate Director of Contact Center Operations @ Clear Harbor (November 2009 - February 2014)
- Sr. Director and Business Operations @ (June 2003 - April 2007)
- Director of Call Center Operations @ (June 2000 - June 2003)
- Asst. Director of Contact Centers @ (June 1999 - June 2000)
- Sr. Manager and Telephone Sales and Support @ (March 1985 - June 1999)
Craig Friedl Education
- Colorado Mesa
(Business)
1983-1984 - North Idaho College
(Business)
1982-1983
Craig Friedl Skills
- Call Routing
- Workforce Management
- Call Center
- Outsourcing
- Performance Management
- Vendor Management
- Forecasting
- Profitability
- Strategic Planning
- Executive Management
- Optimization
- Budgeting
- Budgets
- Call Centers
- Management
- Customer Experience
- BPO
- Call Center Development
- Legal Support Services
- Administration
- Quality Assurance
- Manufacturing
- Lean Manufacturing
- ISO
- Quality System
- Software Documentation
- Product Development
- Continuous Improvement
- Materials
- Engineering
- Kaizen
- 5s
- Root Cause Analysis
- Process Engineering
- Manufacturing Engineering
- Operations Management
- Manufacturing Operations Management
- Process Improvement
- Automotive
- ISO Standards
- Quality Control
- Testing
- Six Sigma
- FMEA
- Value Stream Mapping
- Composites
- Iso 9000
- Business Process Improvement
- Documentation
- Problem Solving
- Quality Management
Craig Friedl Summary
- Craig Friedl, based in New Bern, NC, US, is currently a Chief Revenue Officer at Frontline Managed Services. Craig Friedl brings experience from previous roles at Intelliteach, Frontline Managed Services, NOMAD and Clear Harbor. Craig Friedl holds a 1983 - 1984 Colorado Mesa. With a robust skill set that includes Call Routing, Workforce Management, Call Center, Outsourcing, Performance Management and more. Craig Friedl has 4 emails and 2 mobile phone numbers on RocketReach.
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