Michelle So's Location
Chicago, IL, US
Michelle So's Work
- Senior Manager, Client Solutions @ NSD Hub Group
- Strategic Account Manager @ MXD Group
- Managing Director of Customer Care @ HomeDirect, Inc.
- Service Director @ Zurich Life
- Installation Services Manager @ CNA Insurance
- Help Desk Manager @ CNA Insurance
Michelle So's Education
- Western Kentucky University
B.S ( Human Resource Management)
Michelle So's Skills
- Call Center
- Process Improvement
- Vendor Management
- Customer Service
- Coaching
- Change Management
- Customer Satisfaction
- Operations Management
- Customer Experience
- Customer Retention
Michelle So's Summary
Michelle So, based in Chicago, IL, US, is currently a Senior Manager, Client Solutions at NSD Hub Group, bringing experience from previous roles at MXD Group, Homedirect, Inc., Zurich Life and Cna Insurance. Michelle So holds a B.S in Human Resource Management @ Western Kentucky University. With a robust skill set that includes Call Center, Process Improvement, Vendor Management, Customer Service, Coaching and more, Michelle So contributes valuable insights to the industry. Michelle So has 4 emails and 1 mobile phone number on RocketReach.
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