Michelle Smith Email & Phone Number
Director of Customer Care - Vice President @ First State Community Bank
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Michelle Smith Location
- St. Louis, MO, US
Michelle Smith Work
- 2015 -now Director of Customer Care - Vice President @
- 2010 -2015 Provider Claims Center - Supervisor @
- 2008 -2010 Operations Manager @
- 2006 -2008 Manager of Customer Experience @
- 2005 -2006 Assistant Program Manager @
Michelle Smith Education
- Mineral Area College
(Business Administration and Management, General)
1995-1997
Michelle Smith Skills
- Call Center
- Customer Satisfaction
- Process Improvement
- Performance Management
- Leadership
- CRM
- Coaching
- Customer Experience
- Employee Relations
- Human Resources
- Leadership Development
- Management
- Quality Assurance
- Team Building
- Team Leadership
- Training
- Vendor Management
- Workforce Management
- Call Centers
- Customer Service
- Customer Retention
- Operations Management
- Time Management
- Strategic Planning
- Outsourcing
- Sales
- Business Process Improvement
- Contact Centers
- PowerPoint
- Social Media
- Public Speaking
- Salesforce.com
- Online Marketing
- Insurance
- Account Management
- Data Entry
- Selling
- Event Planning
- Data Analysis
- Records Management
- Healthcare
- Sales Management
- Outlook
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Marketing
- Social Networking
- Social Media Marketing
- Email Marketing
- Budgets
- Project Management
- Public Relations
- Research
- Inventory Management
- Marketing Strategy
- Recruiting
Michelle Smith Summary
- Michelle Smith, based in St. Louis, MO, US, is currently a Director of Customer Care - Vice President at First State Community Bank. Michelle Smith brings experience from previous roles at Centene Corporation and ACCENT Marketing. Michelle Smith holds a 1995 - 1997 Mineral Area College. With a robust skill set that includes Call Center, Customer Satisfaction, Process Improvement, Performance Management, Leadership and more. Michelle Smith has 1 emails and 2 mobile phone numbers on RocketReach.
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