Partner Account Manager-T-Mobile for Business @ (July 2023 - December 2024)
Business Development Manager @ (September 2021 - June 2023)
Client Partnership Manager @ (June 2019 - August 2021)
Onboarding Manager and Product Manager @ (January 2016 - July 2019)
Account Manager @ (October 2015 - January 2016)
Project Leader @ (January 2013 - September 2015)
Client service support representative @ (May 2012 - January 2013)
Account Consultant @ (October 2011 - March 2012)
Client Service Representative @ (September 2006 - November 2011)
Legal Secretary @ New Castle County (January 2003 - January 2006)
Michelle Shepherd Education
Southern New Hampshire University
Bachelor of Business Administration - BBA (Business Administration and Management, Project Management)
2020-2022
Michelle Shepherd Skills
Business-to-Business (B2B)
Client Relations
Contract Management
Interpersonal Skills
Teamwork
Strategic Thinking
Business Development
Time Management
Direct Sales
Contract Negotiation
Customer Support
Customer Service Management
Customer Loyalty
Communication
Key Account Development
Strategic Partnerships
Automotive
Customer Service
Negotiation
Continuous Improvement
Microsoft Office
Sales Management
Manufacturing
Lean Manufacturing
Microsoft Excel
Strategic Planning
Product Development
Project Management
New Business Development
Sales
Team Building
Process Improvement
Vehicles
Management
Engineering
Customer Satisfaction
Advocacy
Autism Spectrum Disorders
Account Management
Sales Process
Customer Relationship Management (CRM)
Customer Retention
Fleet Management
Consultative Selling
Client Accounts
Business Strategy
Business Process Improvement
Microsoft Outlook
Financial Advisory
Consulting
Suppliers
Units
Leases
Community
Business Administration
Court Cases
New Opportunities
Savings
External Relationships
Adoption
Legal
Complaints
Product Management
Perspectives
Procurement
Pain Management
Revenue
Inventory Management
Maintenance and Repair
Ongoing Support
Litigation Preparation
Loan Servicing
Attorneys
Process Efficiencies
Profit
Networking
Business Services
Project Leadership
Market Penetration
Utilization
Baltimore
Reports
County
Inventory
Risk Management
External Clients
Order Fulfillment
Learner
Solution
Operational Excellence
Scheduling
Service Delivery
Empower
Analysis
Client Surveys
Yahoo
Coordination
Fuel
Client Services
Data Collection
New Clients
Fleet
Cost Savings
Operations
Project
Contractual Agreements
Responsibility
Internal Audit
Growth Strategies
Art
Efficiencies
Portfolio
Telematics
Seamless
Vehicle Leasing
Invoicing
Castle
Delivery
Autism Spectrum
Program Implementation
Coordinated
Coordinate
Databases
Michelle Shepherd Summary
Michelle Shepherd, based in Cincinnati, OH, US, is currently a Partner Account Manager- Fleet Solution Partners at Geotab. Michelle Shepherd brings experience from previous roles at Geotab and Mike Albert Fleet Solutions. Michelle Shepherd holds a 2020 - 2022 Bachelor of Business Administration - BBA in Business Administration and Management, Project Management @ Southern New Hampshire University. With a robust skill set that includes Business-to-Business (B2B), Client Relations, Contract Management, Interpersonal Skills, Teamwork and more. Michelle Shepherd has 2 emails and 2 mobile phone numbers on RocketReach.
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