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Michelle Rawlings Location
El Paso, TX, US
Michelle Rawlings Work
Operations Manager @ (April 2024 - Present)
Sr. Manager, Client Services @ (October 2022 - March 2024)
Business Excellence @ (November 2016 - October 2022)
Business Analyst @ (November 2015 - November 2016)
Quality and Sales Manager @ (April 2013 - November 2015)
Quality Champion at Alorica @ (February 2008 - April 2013)
Michelle Rawlings Education
University of Phoenix
Master of Business Administration (MBA) (Business, Management, Marketing, and Related Support Services)
2014-2016
The University of Texas at El Paso
Bachelor of Arts (B.A.) (Psychology)
2006-2010
Michelle Rawlings Skills
Leadership
Customer Experience
Team Building
BPO
PowerPoint
Customer Retention
Data Analysis
Customer Satisfaction
Software Documentation
Vendor Management
Team Leadership
Process Improvement
Team Management
Quality Assurance
Microsoft Office
Operations Management
Contact Centers
Program Management
Testing
Microsoft Excel
Training
Time Management
Employee Training
Customer Service
Business Process Improvement
Teamwork
Management
Coaching
Outsourcing
Call Centers
Statistics
CRM
Analysis
Performance Management
Access
Michelle Rawlings Summary
Michelle Rawlings, based in El Paso, TX, US, is currently a Operations Manager at Sagility. Michelle Rawlings brings experience from previous roles at HGS - Hinduja Global Solutions and Hinduja Global Solutions. Michelle Rawlings holds a 2014 - 2016 Master of Business Administration (MBA) in Business, Management, Marketing, and Related Support Services @ University of Phoenix. With a robust skill set that includes Leadership, Customer Experience, Team Building, BPO, PowerPoint and more. Michelle Rawlings has 1 emails and 1 mobile phone numbers on RocketReach.
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