Michelle Porter Email & Phone Number
Customer Success Manager @ Transcend (Past)
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Michelle Porter Location
- Lincoln, CA, US
Michelle Porter Work
- Customer Success Manager @ (December 2025 - August 2026)
- VP of Customer Success and Sales Operations @ UNIFI Labs (August 2019 - April 2023)
- Director of Customer Success @ UNIFI Labs (February 2019 - August 2019)
- Customer Success Strategist @ (April 2018 - February 2019)
- Sr. Manager, Customer Success @ (January 2016 - March 2018)
- Manager, Customer Success @ (January 2014 - January 2016)
- Customer Success Manager @ (January 2013 - January 2014)
- Regional Sales Manager @ (January 2012 - January 2013)
- Global Account Executive @ (February 2010 - January 2012)
- Account Manager @ (May 2007 - March 2010)
- Corporate Sales Executive @ WEBEX COMMUNICATIONS (May 2005 - January 2007)
- Major Account District Manager @ (January 2004 - May 2005)
- Missionary @ (April 2002 - November 2003)
- Major Account Executive @ (July 2001 - November 2001)
- Account Executive @ iCommerce formally Breakthrough (July 2000 - January 2001)
- Account Manager @ Heuristics Search Inc. (January 2000 - July 2000)
- Sales Representative @ (August 1998 - November 1999)
- Account Executive @ (September 1995 - August 1998)
Michelle Porter Education
- West Valley College
Speech & Communications / Theatre Arts
1993-1995
Michelle Porter Skills
- Account Management
- Agile Methodologies
- Analytical Skills
- Brand Management
- Briefing
- Business Development
- Business Leadership
- Business Process Improvement
- Business Relationship Management
- Business Reviews
- C-Level
- Change Management
- Client Onboarding
- Coaching
- Communication
- Critical Thinking
- Customer Acquisition
- Customer Advisory Boards
- Customer Education
- Customer Engagement
- Customer Experience
- Customer Insight
- Customer Loyalty
- Customer Marketing
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Success
- Customer Support
- Customer Value
- Data-driven Decision Making
- Enterprise customer success
- Executive Relationships
- Executive stakeholder management
- Expansion Strategies
- Hiring
- IT Escalation
- Indicators
- Interpersonal Communication
- Key Performance Indicators
- LTV
- Lead Generation
- Leadership
- Leadership, Customer Service, Communication, Strategic Thinking, Data Analysis, Problem Solving, Collaboration, Developing and Executing Customer Success Strategies, Coaching, Driving Revenue Growth, Fostering a Customer Centric Culture, Digital Marketing Strategy, Customer Success Marketing Strategy, Customer Training Initiatives
- Management
- Microsoft Office
- Mitigation Strategies
- Negotiation
- Online Advertising
- Operational Excellence
- Oral Communication
- Organizational Leadership
- Post-Sales
- Post-Sales Support
- Presentation Skills
- Problem Solving
- Professional Services
- Project Management
- Recruiting
- Relationship Building
- Relationship Development
- Reporting & Analysis
- Reputation Management
- Resolutions
- Retention Strategies
- Revenue & Profit Growth
- Salesforce.com
- Skill Development
- Software as a Service (SaaS)
- Solution Selling
- Strategic Account Development
- Strategic Initiatives
- Strategic Leadership
- Strategic Partnerships
- Strategic Planning
- Strategy
- Strategy Implementation
- Streamlining Operations
- Team Building
- Team Development
- Team Leadership
- Team Management
- Ticketing Systems
Michelle Porter Summary
- Michelle Porter, based in Lincoln, CA, US, was previously a Customer Success Manager at Transcend. Michelle Porter brings experience from previous roles at UNIFI Labs, Totango and Act-On Software, Inc.. Michelle Porter holds a 1993 - 1995 Speech & Communications / Theatre Arts @ West Valley College. With a robust skill set that includes Account Management, Agile Methodologies, Analytical Skills, Brand Management, Briefing and more. Michelle Porter has 3 emails and 1 mobile phone numbers on RocketReach.
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