Michaela Jones Email & Phone Number
Head of Business Management @ Department of Health and Social Care
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Michaela Jones Location
- Southampton, England, GB
Michaela Jones Work
- 2022 - now Head of Business Management @
- 2021 - 2022 Service Development and Customer Experience Lead MQS @
- 2020 - 2021 Employee Engagement Lead - Test and Trace @ Department of Health & Social Care
- 2018 - 2020 Operations Manager @ Looking for a challenging position
- 2013 - 2018 Service Delivery Manager, Data Enhancement @
- 2002 - 2013 Production Manager @
- 2004 - 2011 Statutory Assessor @
- 2001 - 2002 Customer Relationship Manager @
- 1999 - 2001 Manager, Customer Services @
- 1992 - 1998 Letters Administrator and Customer Services @
Michaela Jones Education
- Lancashire Polytechnic
Postgraduate Diploma (Management Studies)
1989 - 1990 - University of Southampton
BA(Hons) (English, German)
1986 - 1989 - Scrum Product Owner, Learning Connexions
Michaela Jones Skills
- Process Improvement
- Customer Service Management
- Management
- Project Management
- Operations Management
- Budgets
- Change Management
- Team Leadership
- Six Sigma
- Program Management
- Project Planning
- Business Analysis
- SAP
- Analysis
- Strategic Planning
- Business Strategy
- Coaching
- Product Management
- Risk Management
- Agile Methodologies
- Geomatics
- CRM
- Stakeholder Management
- Training
- Business Process Improvement
- Leadership
- Customer Contact
- Banking
- Data Analysis
- Marketing
- Credit
- Service Delivery
Michaela Jones Summary
- Michaela Jones, based in Southampton, England, GB, is currently a Head of Business Management at Department of Health and Social Care. Michaela Jones brings experience from previous roles at Department of Health and Social Care, Department of Health & Social Care, Looking for a challenging position and Ordnance Survey. Michaela Jones holds a 1989 - 1990 Postgraduate Diploma in Management Studies @ Lancashire Polytechnic. With a robust skill set that includes Process Improvement, Customer Service Management, Management, Project Management, Operations Management and more. Michaela Jones has 1 emails on RocketReach.
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