Michael Wolf Email & Phone Number
CTO Operations Field Services Manager @ Bank of America
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Michael Wolf Location
- Charlotte, NC, US
Michael Wolf Work
- 2018 - now CTO Operations Field Services Manager @
- 2016 - 2017 VP - Service Deployment - Network Operations @
- 2015 - 2016 IT Service Delivery Analyst @
- 2009 - 2014 VP - Senior Service Delivery Manager @
- 2004 - 2008 Customer Care IS Production Support Manager @
- 2000 - 2003 Senior Technical Specialist - Regional Systems Manager @
- 1997 - 1999 Card Collections Site Systems Administrator @
- 1993 - 1997 Site Systems Administrator @
- 1986 - 1991 Petty Officer Third Class - SAR - Aviation Administation @
Michael Wolf Education
- Full Sail University
Specialized Associate of Science Degree (Recording Arts Technology)
1991 - 1992
Michael Wolf Skills
- IT Leadership
- Service Delivery / ITIL
- SLA’s
- Incident and Change Management
- IT Service Management
- Information Technology
- Contact Centers
- Call Centers
- Strategic-Alliance / Partner Management
- Scorecards / Performance Management
- Leading Change (BPI/SLI)
- IT Operations
- Business Operations
- Technical Due Diligence
- Vendor Relationship Management
- Predictive Dialers
- NICE
- Customer Experience
- Change Management
- Time Management
- Service Delivery
- Credit Cards
- Due Diligence
- Integration
- ITIL
- Management
- Infrastructure
- Leadership
- Vendor Management
- Service Delivery Management
- SDLC
- Business Analysis
- Software Development Life Cycle (SDLC)
- Leading Change Bpi/Sli
- Slas
- Partner Management
- Strategic Alliance
- Scorecards
- Software Development Life Cycle Sdlc
- Performance Management
- Asset Based Lending
- Business Development
- Mergers and Acquisitions
- Commercial Lending
- Loans
- Finance
- Private Equity
- Executive Management
- Financial Modeling
- Leveraged Finance
- Retail Banking
- Turn Around Management
- Venture Capital
- Valuation
- Risk Management
- Restructuring
- Retail
- Factoring
- Creative Financing
- Mergers
- Refinance
- Secured Financing
- Risk Financing
- Retail Finance
- Retail Industry
- Manufacturing Finance
- Corporate Lending
- Secured Lending
- Turnaround Situations
- Company Acquisitions
- Refinance Transactions
- Software Development Life Cycle
- Leading Change
Michael Wolf Summary
- Michael Wolf, based in Charlotte, NC, US, is currently a CTO Operations Field Services Manager at Bank of America. Michael Wolf brings experience from previous roles at Bank of America, Bank of America (contractor via Matlen Silver) and Chase. Michael Wolf holds a 1991 - 1992 Specialized Associate of Science Degree in Recording Arts Technology @ Full Sail University. With a robust skill set that includes IT Leadership, Service Delivery / ITIL, SLA’s, Incident and Change Management, IT Service Management and more. Michael Wolf has 1 emails and 2 mobile phone numbers on RocketReach.
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