Michael Urvand Email & Phone Number
IT Infrastructure and Support Analyst @ Staples
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Michael Urvand Location
- Shakopee, MN, US
Michael Urvand Work
- IT Infrastructure and Support Analyst @ (August 2026 - Present)
- Desktop Support Engineer @ (July 2023 - March 2026)
- Support Engineer @ (March 2022 - April 2023)
- IT Field Ops Specialist - Workforce 360 Devices @ Denken Solutions, Inc (August 2020 - February 2022)
- Information Technology Specialist @ Denken Solutions, Inc (August 2020 - February 2022)
- Desktop Support Engineer @ (December 2018 - May 2020)
- Senior Desktop Services Technician II @ (September 2015 - August 2018)
- Helpdesk Support Lead @ (April 2013 - September 2015)
- Helpdesk Support Specialist @ (August 2001 - April 2013)
- Senior Desktop Support Technician @ LAND O’ LAKES, INCORPORATED (September 2015 - August 2018)
- Infrastructure Lead @ LAND O’ LAKES, INCORPORATED (April 2013 - September 2015)
- Help Desk Analyst @ LAND O’ LAKES, INCORPORATED (April 2002 - April 2013)
- Head Writer and Story Editor @ Hidden Frontier Productions (January 2003 - January 2006)
- Contract Technical Support Analyst @ (June 1999 - April 2002)
- Technical Consultant @ (June 1999 - April 2002)
- EDI Technical Support Representative @ Noridian Administrative Services (April 1998 - June 1999)
Michael Urvand Education
- St. Cloud State University
HISTORY
2007-2008 - Minnesota State Moorhead
Bachelor of Arts (B.A.) (History)
1987-1994 - Perham Senior High School
High School Diploma
1985-1987
Michael Urvand Skills
- 2nd Line IT Support
- AS400 system
- Active Directory
- Altiris
- Android
- Application Lifecycle Management
- Asset Life Cycle Management
- Backup Solutions
- Blackberry
- Business Process Improvement
- Business Requirements
- Call Tracking
- Certified Information Technology Professional
- Change Management
- Cisco Technologies
- Colleague Development
- CompTIA
- Computer Hardware
- Computer Repair
- Customer Satisfaction Research
- Customer Service
- DNS
- Disaster Recovery
- Embedded Devices
- Equipment Deployment
- Firewalls
- FrontRange HEAT
- Group Policy
- Hardware Deployments
- Hardware Diagnostics
- Hardware Installation
- Hardware Support
- Help Desk Institute
- Help Desk Support
- History Education
- Hyper-V
- IT Management
- IT Operations
- IT Service Delivery
- ITIL
- Incident Management
- Internet Explorer
- Internet Protocol Suite (TCP/IP)
- Inventory Management
- JD Edwards
- Laptops
- Linux
- Lotus Notes
- Mac
- McAfee
- Microsoft Certified Desktop Support Technician (MCDST)
- Microsoft Exchange
- Microsoft Office
- Mobile Devices
- MobileIron
- Network Connectivity
- Networking
- Office 365
- Operating Systems
- Printers
- Process Improvement
- Project Management
- Remote User Support
- Routers
- SCCM
- Servers
- Software & Hardware Training
- Software Documentation
- Software Installation
- Software Lifecycle
- Strategic Procurement
- Symantec Antivirus
- Symantec Endpoint Protection
- System Deployment
- Tablet PC
- Technical Documentation
- Technical Support
- Troubleshooting
- VMware
- VPN
- Visio
- Windows
- Windows 7
- Windows Server
- Windows XP
- Wireless Networking
- iOS
Michael Urvand Summary
- Michael Urvand, based in Shakopee, MN, US, is currently a IT Infrastructure and Support Analyst at Staples. Michael Urvand brings experience from previous roles at Hubbard Broadcasting, Inc., Premier IT and Denken Solutions, Inc. Michael Urvand holds a 2007 - 2008 HISTORY @ St. Cloud State University. With a robust skill set that includes 2nd Line IT Support, AS400 system, Active Directory, Altiris, Android and more. Michael Urvand has 1 emails and 2 mobile phone numbers on RocketReach.
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