Michael Tudor Email & Phone Number

Director Access Operations @ Children's Healthcare of Atlanta

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Michael Tudor Location

Marietta, GA, US

Michael Tudor Work

Director Access Operations @ (January 2022 - Present)
Director, Client Results @ (August 2018 - August 2021)
Contact Center Director @ (August 2017 - July 2018)
Director of Contact Center Operations @ (November 2015 - April 2017)
Director of Call Center Operations @ (June 2006 - April 2015)

Michael Tudor Education

University of Oklahoma
Master’s Degree (Organizational Dynamics | Project Management | Human Resources)
2010-2012
University of Redlands
Bachelor’s Degree (BS, Business Administration)

Michael Tudor Skills

Team Building
Leadership
Call Centers
Customer Satisfaction
Customer Engagement
Customer Experience
Operations Management
Performance Management
Strategic Planning
Account Management
Strategy
Call Center
Sales Management
Project Management
CRM
Outsourcing
Budgets
Vendor Management
Change Management
Customer Retention
Alarm Systems
Onboarding
Workforce Planning
Recruiting
Human Resources
Microsoft Excel
Leadership Development
Coaching
Management
Team Leadership
Customer Service
Public Speaking
Negotiation
Organizational Development
Employee Relations
Employee Training
Employee Engagement
Executive Management
Performance Improvement
Interviews
Time Management
Training & Development
Training Delivery
Process Improvement
Servant Leadership
Organizational Culture
Call Center Development
Generational Differences
Multi-generational Planning
People Management
Training
Sales
Job Coaching
Central Station Monitoring
Training and Development
User Experience
Healthcare
Microsoft Word
Marketing
Arrow
Help Desk Support
Oklahoma
Units
Net
Cost
Analog
Minded
Customer Service Training
Honor
CX
Business Administration
Dec Alpha
Savings
Contact Centers
Cross Functional Team Leadership
Broken
Customer Focused
Organizational Structure
Voice of the Customer
Pain Management
Revenue
Science
Security
Cellular Communications
Key Performance Indicators
First Call
Engaging
Integration
Occupancy
SharePoint
Sunset
Business Services
Loyalty Programs
Budget Management
Scheduling
Incident
Championing Change
Cost Reduction
Analysis
Promoting
Tactics
Gamma
FCC
Customer Interaction
Communication
Schedules
Incentives
Cingular
Cost Savings
Product Delivery
Operations
Forward Thinking
Interactive Advertising
Organizational Dynamics
Peer Reviews
Critical Thinking
Social Influence
Lifetime
Silos
Project
Engagement
Service Levels
Emergency Services
Responsibility
Brand Loyalty
Six Sigma
Policies and Procedures
Labor Issues
Conflicts
Art
Change Champion
Seamless
Sabre
Organizational Behavior
Separation
Agents
Libraries
Strategic Design
Wireless
Meetings
Calibration
Delivery
Mergers and Acquisitions
Coordinated

Michael Tudor Summary

Michael Tudor, based in Marietta, GA, US, is currently a Director Access Operations at Children's Healthcare of Atlanta. Michael Tudor brings experience from previous roles at Liveops, Inc., Banner Health, Express Scripts and Central Security Group-Nationwide, Inc.. Michael Tudor holds a 2010 - 2012 Master’s Degree in Organizational Dynamics | Project Management | Human Resources @ University of Oklahoma. With a robust skill set that includes Team Building, Leadership, Call Centers, Customer Satisfaction, Customer Engagement and more. Michael Tudor has 3 emails and 3 mobile phone numbers on RocketReach.