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Michael Truett Location
New York, NY, US
Michael Truett Work
SVP of Operations and Client Experience @ (January 2023 - Present)
Founding Partner @ (January 2017 - Present)
Chief Growth and Customer Officer @ (January 2020 - January 2023)
Board Member of Seton Hall - Stillman School of Business - Customer Experience and Design Thinking @ (January 2020 - January 2023)
Head of Customer Success and Product Experience (CXO equivalent) @ (January 2018 - January 2020)
Board Member of Rutgers - Customer Experience Executive Certificate Program @ (January 2017 - January 2020)
Director of Global Customer Operations @ (January 2018 - January 2019)
Managing Director, Global Consumer Experience and Operations (CXO equivalent) @ (January 2016 - January 2018)
Director of Customer Support and Success (VP equivalent) @ (January 2014 - January 2016)
Senior Director - Product and Business Development - Global Markets @ (January 2011 - January 2014)
Senior Director, Customer Care - Global Technical Support @ (May 2009 - January 2011)
Director - Sales and Product Management (IC) @ (January 2009 - May 2009)
Director - Data Analytics and Network Operations @ (January 2006 - January 2009)
Director - E911 Operations @ (January 2005 - January 2006)
Operations Intergration Manager @ (January 2004 - January 2005)
SIP Engineer @ (January 2003 - January 2004)
Director - Sales Engineering and Senior International Network Architecture @ (January 1999 - January 2003)
Michael Truett Education
Rutgers University
Mini -MBA
2016-2016
University of Phoenix
Bachelor’s Degree
2001-2005
Cornell University 2021
Michael Truett Skills
Product Management
Vendor Management
Telecommunications
Business Development
VoIP
Customer Experience
Management
Product Development
Cross-functional Team Leadership
Strategy
Operations Management
Account Management
Mobile Devices
Call Centers
Team Leadership
Executive Management
Strategic Partnerships
Business Strategy
Start-ups
Leadership
Strategic Visionary
Strategic Leadership
Training
Integration
Software as a Service (SaaS)
Contact Centers
Operational Excellence
Technical Leadership
SaaS
Project Management
Vendor Management Experience
Customer Relationship Management (CRM)
Business Process Improvement
Data Analysis
Customer Satisfaction
Customer Retention
Customer Engagement
Visionary
Michael Truett Summary
Michael Truett, based in New York, NY, US, is currently a SVP of Operations and Client Experience at Health Recovery Solutions. Michael Truett brings experience from previous roles at ECPJ Advisors, OperationsInc, Seton Hall University and Newsela. Michael Truett holds a 2016 - 2016 Mini -MBA @ Rutgers University. With a robust skill set that includes Product Management, Vendor Management, Telecommunications, Business Development, VoIP and more. Michael Truett has 2 emails and 3 mobile phone numbers on RocketReach.
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