2011 -
2015 Global Support Technical Representative @
2010 -
2011 Recruiter @
Michael Terrell Education
San José State University
Bachelor's Degree (Communication)
California State University, Long Beach
Michael Terrell Skills
Scrum
Software Quality Assurance
Business Process Improvement
Process Improvement
Manual Testing
User Acceptance Testing
Test Planning
automation test
Communication
People Management
Coaching
Data Analysis
Analytical Skills
Google Analytics
Agile Project Management
Mobile Applications
Test Automation
Software Testing
Software Development Life Cycle (SDLC)
Customer Service
Leadership
Technical Support
JIRA
Customer Satisfaction
Troubleshooting
CRM
Social Media
Training
iOS
Android
Confluence
Google+
Remote Desktop
Windows 8.1
Chrome OS
Project Management
Quality Assurance
Quantitative Research
Facebook
Threat Metrix
Knowledge Base
Start-ups
Technical Liaison
CSS
Customer Relationship Management (CRM)
Drupal
Management
Microsoft Office
Java
Agile Methodologies
Sales
Customer Relationship Management Crm
Research
Start Ups
Talent Acquisition
PowerPoint
Customer Relationship Management
Michael Terrell Summary
Michael Terrell, based in San Jose, CA, US, was previously a Quality Assurance Engineer at Workday. Michael Terrell brings experience from previous roles at Workday and Netflix. Michael Terrell holds a Bachelor's Degree in Communication @ San José State University. With a robust skill set that includes Scrum, Software Quality Assurance, Business Process Improvement, Process Improvement, Manual Testing and more.
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