Michael Tanner Email
Vice President @ ePerformax Contact Centers & BPO
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Michael Tanner Location
- Philippines
Michael Tanner Work
- 2012 -now Vice President @
- 2008 -2012 Senior Site Director @
- 2007 -2008 Director of Operations @ TeleTech Customer Management Group
- 2005 -2007 Sr Operations Manager @ TeleTech Customer Management Group
- 2004 -2004 Client Services Manager @ Convergys - Makati PhilippinesSr
- 2001 -2004 Client Services Manager @
- 2000 -2001 Sr Operations Manager @ Convergys Toledo OHTeam
- 2000 -2000 Service Representative @ Convergys Toledo
Michael Tanner Education
- Roy C Start High School 1980-1984
Michael Tanner Skills
- Process Improvement
- Customer Service
- Strategic Planning
- CRM
- BPO
- Workforce Management
- Contact Centers
- Call Center
- COPC
- Outsourcing
- Offshoring
- Call Centers
- Soft Skills
- Process Management
- Account Management
- Service Delivery
- Operations Management
- Transition Management
- Sla
- Customer Satisfaction
- Employee Engagement
- Management
- Leadership
- Coaching
- Inbound Marketing
- Customer Retention
- Training
- Performance Management
- Vendor Management
- Team Management
- Human Resources
- Team Leadership
- Business Process Improvement
- Call Center Development
- Recruiting
- Customer Experience
- Strategy
- Microsoft Word
- Marketing
- Microsoft Excel
- Business Process
- Project Planning
- Microsoft Office
- Team Building
Michael Tanner Summary
- Michael Tanner, based in Philippines, is currently a Vice President at ePerformax. Michael Tanner brings experience from previous roles at Sutherland Global Services, TeleTech Customer Management Group and Convergys - Makati PhilippinesSr. Michael Tanner holds a 1980 - 1984 Roy C Start High School. With a robust skill set that includes Process Improvement, Customer Service, Strategic Planning, CRM, BPO and more. Michael Tanner has 2 emails on RocketReach.
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